Our sales person was Rose and she took us expertly through the buying process. Car was delivered very clean and we've already put a good 500 miles on it without an issue. The only issue was the car was from Canada and the owners manual was in French. Managed to find a pdf online with English.
We called ahead on a Friday, but were not able to make it in before close. We drove over an hour on Saturday to get there really hoping for a good experience and quality car. We were not disappointed!!! The experience start to finish was nothing short of great! Our salesman Skee was off on Saturday when we went in, he came in on his day off to help get us in our new car! From sales to finance and service we were very impressed with the warm greetings (to both us and our children, including a baby!!!!!) and efficiency!! Will be back when hubby is ready for a new pick up!
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch.
We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go.
Price and trade-in negotiation was not confrontational and we never felt a bit of pressure.
It was the most fun we have ever had purchasing a car.
They're very proud of the facilities they have and rightly so.
Check them out they're worth the ride.
I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership
One of the best car buying experiences I have ever had. I traveled 250 miles to purchase the vehicle. The car was exactly as stated by my salesman Chris. Everything was ready to go when I got there. Paperwork, car detailed, car full of gas, etc. The people there were so pleasant to deal with and the price, no dealer in my area could touch. Will be going back when I am in the market for another vehicle.
I found a 2015 Ford Taurus on line through Cars.com. I called Bill Walsh Ford and was connected to Isaac. He gave me all the details over the phone and made me feel confident enough to make the drive from St. Louis, MO. When I arrived on 12-30-15 he had the car in the service center ready to view. The vehicles condition was exactly as Isaac had described over the phone. We took it for a test drive and within a short period of time I was on my way back to St. Louis with my 2015 Ford Taurus. Besides the car buying experience being so pleasant I must mention Isaac met me at the dealership on his day off as it was most convenient for me and while there he followed me to the rental car office and brought me back to Bill Walsh Ford. If you thinking of buying a car contact Isaac and his team at Bill Walsh they will take care of you.
Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!
We knew what we wanted. Don found it and made our deal very pleasant. Don has been our salesman for many years and knows his product well.
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