Had service completed on my Corolla and was completely satisfied with customer service and the service completed on my car. I really liked the video of the service on my car. People were genuinely nice and curteous.
Brent did a great job helping us to get the truck we have been searching for at a good price. Christian was honest & upfront about what they could do on the repairs. We left with the vehicle we wanted & a decent deal. This is the first time I have bought a used vehicle & felt like it was an honest & open transaction. thank you for that experience!
I was searching for a new car for about a year and wandered upon CarStoreUSA since it was right down the street from my parents' house. I fell in love with this 2009 BMW 328i that looked almost brand new! I get compliments pretty often and people never believe me when I tell them that it's used and nearly 9 years old.
Juan was so helpful--he cut me a great deal on my BMW and even let me leave with a full tank of gas. I've never been to another dealership where I didn't feel harassed by the salespeople. My mother helped me shop and since we are both female, it was so comforting that not a single salesperson at CarStoreUSA treated us like we were inferior or clueless about cars.
Another part of my experience to note was the fact that although the car only had one key with it, Juan helped us figure out whether it would be more affordable to purchase a spare through their dealership or if it was cheaper to purchase directly from BMW. They genuinely wanted me to have the most affordable options possible at this dealership.
Since buying this car back in March, I relocated to the Overland Park, KS area and still, I have no issues whatsoever.
Thanks again, Juan! :)
Just purchased a brand new MINI at MINI of Wichita, couldn't have gone any smoother, the price was given upfront with no back and forth. Financing was straightforward (didnt have to see another person, my salesperson handled this). Will go back in the future.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
The best car buying experience I’ve ever had! I told Malik what type of vehicle I was looking for and he had me looking at several great cars that met my criteria in no time! He was very knowledgeable and wasn’t pushy which gave me confidence in my purchase! Emad gave me a great deal on the car and a fair amount for my trade in! I wasn’t there for hours trying to negotiate a deal. I walked away with a beautiful and an amazing driving vehicle, stress free in a short amount of time! I highly recommend Americas Auto Mall to anyone! This was definitely worth my drive from out of town for this purchase!
Everyone on the staff was great, I bought a car from 500 miles away, Jimmy pointed out and took pictures of small flaws that I wouldn't have noticed to make sure there were no surprises, I was in and out in less than an hour and I was completely happy with the entire process!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This is the fourth car my wife and I have bought from Lubbers. Always a great experience. Let's face it, new cars always cost a certain expected amount. With that said, when I compare my cost to other places, I always find that I got the best deal possible at Lubbers. Couple that to the fun, laid back, yet very professional treatment I get, I've never felt better buying a vehicle. Best possible place to buy a new or used car, in my opinion.
This is the only place I would buy my cars, if they don't have what I am looking for I can wait. Very personable, Great customer service. Facilities are very clean and well maintained. Competent staff look into any issues that you may have and polite to boot.
I recently stopped by Ray Price Honda to see the brand new Hondas. I have been a Honda car owner for the past 20 years. My last 2 Hondas were purchased at Ray Price. I have most recently been driving a 2014 CRV. I'VE been very happy with my purchase but with 65,000 miles on my CRV I decided that it was time to look at the new and improved 2017 CRV. I purchased my 2014 from Ian Jensen, a salesman, at the dealership . I was very happy with my experience with Ian on this purchase so I decided to see what he could do for me this time around. I have the 2014 to trade and I wanted to get my new 2017 at a price that was within my budget. We talked about my trade and the model of my new purchase to get to a place where it fit my budget. Ian was very helpful and after some adjustments we arrived at a price that was fair. He was hands-on with getting a good finance rate to make the deal doable. When the deal was done with ,he prepped the new vehicle and had it ready to drive home. My Thanks to Ian Jensen for all your help and support throughout this process.
My husband and I set up an appointment to see a Volvo with Arthur only the evening before our visit. When we arrived, he was extremely welcoming and took us straight out to the car to take a look. He made sure I was comfortable with all of the features before and during the test drive and let me take my time getting comfortable with the car. He also made sure I had all of the information I needed to make a decision without making me feel pressured. When I decided to buy the car, he checked on us throughout the process to make sure we were comfortable and satisfied. Arthur even followed up the next day on both the car and accessories pricing that I had requested. I highly recommend reaching out to Arthur at Ray Price - thank you for a great experience!
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