Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Needed our first oil change, rotation of tires and also had a recall to take care of on this visit. Very excellent attention to us -- got there a little early, they took us early. The waiting facility is bright, comfortable and clean. The Sales Manager, George, stopped by and talked with us and before we knew it, our car was done. Thank you!
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
First time ever being at a dealership in IL and it was a great experience. My salesman was Eric and immediately I felt comfortable because himself and the staff were very welcoming. Best part of this experience was the friendliness and also the confidence Eric showed to help me in getting a New Used car. Coming from WI, I highly recommend this dealership even if it’s a drIve because it’ll worth it.
My wife and I recently bought a 2015 Chevy Volt from Jeff Fisher at Schimmer's in Mendota. From the start of the process until and even after the purchase- Jeff was excellent to work with. No pressure at any point and he found us what we were looking for. Would definitely recommend dealing with the guys at Schimmer's before buying a new or used vehicle from somewhere else.
This dealership was top notch! Jeff Fisher went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and great advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Schimmers (Jeff in particular) to anyone who is looking for a new or used vehicle.
Hands down one of the best experiences I've ever had at dealership. Everyone I talked with had a great attitude which made the whole buying experience as painless as possible. Definitely have to tip my hat and recommend Jeff Fisher, he made buying my truck almost painless.
We called ahead on a Friday, but were not able to make it in before close. We drove over an hour on Saturday to get there really hoping for a good experience and quality car. We were not disappointed!!! The experience start to finish was nothing short of great! Our salesman Skee was off on Saturday when we went in, he came in on his day off to help get us in our new car! From sales to finance and service we were very impressed with the warm greetings (to both us and our children, including a baby!!!!!) and efficiency!! Will be back when hubby is ready for a new pick up!
This makes the 4 or 5 vehicle we have purchased from Spring Valley Ford. Skee Hartmann has bee our sales person for all purchases. When our vehicles need repair he will take our vehicle over and bring it back when repairs are done. Also, he leaves his vehicle for us to drive.
All the staff at Spring Valley Ford are very professional. Would recommend them to any one looking for a vehicle.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Service performed quickly and on-time. No hassles getting my vehicle in for regular maintenance. Price is competitive.
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