Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
Recently was searching for a pre owned car. Found one online at this dealership. Car was excellent, just as described. Staff was very knowlegable about the car and options even though it as not one of the marques they carry as new. Everyone was very friendly and helpful from start to finish. Would not hesitate to buy from them again.
I recently retired from the Military and told myself I wanted a luxury car, something I always admired and wanted. I made an appointment to test drive a Jaguar. Hilda was my sales agent and welcomed me with open arms. She was very professional and was willing to do whatever it took to get me in the car that I wanted. She never gave up on me and gave me my space when I needed it and when it was time to close the deal she was all in. I would 100% recommend Hilda to anyone who is looking for a luxury car. I appreciate her hard work and dedication.
My luxury vehicle purchase at Rolls Royce in Raleigh.
by Windmon1 from DealerRater.com
November 4, 2018
I contacted Ms. Parker after finding the vehicle online. She gave me the information I needed and invited me to the dealership. It was a pleasure doing business with Hilda. We were greeted immediately with a warm welcome. The vehicle looked great. She invited us for a test drive prior to making a decision. She was knowledgeable and made everything easy. I???d recommend going to see Hilda to my friends and family. It was a pleasure doing business with Hilda.
John was very helpful and personable. He helped with some of the vehicles quirks and was more than willing to answer any questions that I had. If I ever have anyone I know looking for a luxury or exotic vehicle I will definitely send them Johns way.
The most pleasant buying experience I???ve ever had
by CFL Bill from DealerRater.com
November 3, 2018
The Westgate Auto Group, specifically RollsRoyce Motors of Raleigh, was found to be professional, informative, and a joy to work with. John Overton proved to be beyond accommodating to me in the purchase of my 2018 Lexus LC 500. John???s sales acumen and no pressure demeanor was ideal, and was greatly appreciated. Don (Finance Director) was equally outstanding and made the paperwork aspect of the transaction smooth and trouble free. Prince (Sales) was very helpful with the vehicle test drive and was very knowledgeable and helpful. I traveled from Central Florida to Raleigh to test drive and purchase this vehicle and have no regrets in doing so. I would highly recommend Westgate to family and friends to satisfy any of their vehicle purchase needs. I now have a beautiful car and great memories of the buying experience thanks to the outstanding staff members of Westgate. This team earns my gratitude and commendation.
Charles Parker was extremely helpful in assisting me in obtaining my new Honda Civic. He responded to me right away , inspected the car , and gave me a great deal !!! He was courteous and answered any question that I had . It was truly a hassle free experience . I would highly recommend Charles Parker as a salesman, and Leith Cars on Capitol Blvd in Raleigh
I was looking for a very specific car and found it at Cabriolet Motors. They had extensive photos on line and would send any additional photos should you need them. Literally more than 100 pictures. They allowed me to have the car checked out by a Mercedes repair shop nearby this giving me further assurance. I flew to Raleigh from DC to pick the car up and drive back. They picked me up at the airport and took me to the dealership. I finished the paperwork and off I drove. Great experience. It’s been five months and I still love my Mercedes S 400. Thanks!
Very quick process, found the truck, took it for a test drive, went back a couple days later signed paper work and drove it home. The staff including Jon were very easy to work with. Even if you don’t buy a vehicle it’s nice to look around..!!
The best car buying experience I've ever encountered. Worked directly with Brad Schaffer...who was wonderful from start to finish. I was interested in a Lexus RX F-Sport I found online. I negotiated an out-the-door deal over email and prior to stepping into the dealership, since I was from MD. Gave them a deposit over the phone and they held the car for me, as they said they would. I've heard of many dealers selling a car regardless of a deposit being given. Took a bus down to Raleigh (would probably do train/plane if I had to do it again)...Brad picked me up from the terminal, had the car detailed and ready for pick-up out front. He even got me a huge red bow (for my wife) to place on the car and take pics with. Honored my request to have the tint removed and the exact pricing we had agreed on...no sneaky business! All the paperwork was ready for me and took maybe 15 mins to complete. The rest of the time, Brad just let me go explore the car without hovering and test driving. Highly recommended...hope to do business with them again!
Fantastic buying experience with this Dealership. In and out from start to finish in less than 3 hours, including delivery of my new vehicle. I knew what I wanted and I insisted on driving the sales process. The team here recognized this and took me through a complete yet expedited cycle which even included negotiating a trade-in. Clare Vossen (Sales) and Jason Bradley (Sales manager) communicated well, quick to respond (email and face-to-face) and did not make the purchase uncomfortable at any point. I don't like to be lured and because they picked up on this and extended me this respect, it allowed me to listen to their add-on product before signing. I normally shut these offerings down but in this case, I was open and even purchased their Wheel & Tire coverage for my vehicle. Appreciate the good service.
Thus far Clare has done a great job with post sale follow-up as there are always little needs and issues which arise. She has been attentive and done a fantastic job with responding to my questions.
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