Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
The receptionist was friendly, we were helped within couple minutes, the sales adviser (Kayshawn) was very attentive, Very knowledgeable about the vehicle. Excellent customer service. The price was fair. The financier wasn’t too friendly or had much patience about the process. I recommend the sales advisor, the dealer, not the finance process.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Raul was very helpful and did not pressure me into buying a car that wasn???t for me! I am not a car person and he new exactly what kind of car I wanted. I highly recommend going in and asking for him!
I had a great experience at Alden Mazda in Fairhaven. After being in an accident and having my vehicle totaled I needed a replacement as I was on vacation. The staff members including Chris Britto, salesperson; Amy King, Finance Manager and one of the owners who I dealt with in the purchasing of my Mazda CX5 were cordial, very helpful and made my experience a pleasure. I live in Central MA so I'll be driving home in my new car. Thanks to you all for what I feel was a job well done!!
Chris and Tony were great to work with. They went the extra mile to ensure my questions about the SUV I was interested in were answered. There also was no pressure during the sales process, which was refreshing.
This was the fourth dealership my wife and I went to, and, by far it was the best car buying experience we had. Chris and Amy were terrific. Knowledgeable, down to earth, there was no pressure to buy, and the whole experience was relaxed. We were treated fairly--the prices were good from the start and they worked with us on the trade and made sure any issues with the car were fully addressed. Amy was transparent with all the numbers and patiently answered all our questions and went through whatever numbers we wanted to see. Chris went well beyond what was expected, staying late to make sure that we got the vehicle on the road when he said it would be ready and took the time to sit with me and go through all the systems and features of the car. Very impressed and would highly recommend it. Plus, we really like the car!
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