Although the purchasing process was a lengthy (almost an entire day), my sales rep Alex was instrumental in making it as painless as possible. He assisted in helping me transfer all of my belongings from my trade-in to my new vehicle and walked me through the features before leaving the lot. There were a couple of concerns that appeared after the sale, but they fixed everything quickly and seemed concerned about my satisfaction. This is my third Toyota purchased here in Bend and I have always received a little extra effort with purchasing and servicing which make has made me a loyal customer of the brand and this dealer.
We had such a nice experience at Kendall Toyota. Alex Moschitti was excellent. He was not pushy at all (like we all expect ) he was really well informed and spent allot of time with us and was fun. We left with the car we wanted and have gone back with questions about our car on how to set some things up and Alex was right on the ball again . We felt very comfortable and pleased.
I was greeted as I drove in and was promptly assisted by the service advisor in scheduling my oil change. Since the service could be completed withing a short amount of time and the dealership has a comfortable waiting area I chose to stay and wait for the work to be done.
When the service was completed the service advisor carefully reviewed the service invoice and work that had been done and answered any questions I had regarding the service, future service needs and any general questions I had about my car.
I am completely satisfied with the work done and the care and attention I received from the service advisor and dealership.
I had a recall on my Honda and Bend Honda scheduled it within a few days. Upon arrival they processed paperwork quickly and kept me updated on the length of time the repair would take. I???m very happy with the service.
I am never disappointed when I have work done in my Honda CR-V at the bend Honda dealership. They are always through and so wonderful. They always make sure that everything is taken care of and go over all the things that I will need to take care of in the future
5 stars is just not enough !
Let's see 5 stars for the dealership, 5 stars for a terrific job, by Shelby, and another 5 for a great buying experience .
15 STARS is about right ..... thank you!
Casey & Stephanie
Pat was friendly, and there was no pressure at all. The car's condition was excellent, just as he described it. We drove almost 1,000 miles roundtrip to see the car in Oregon, and it was definitely worth the trouble. I would buy another car from Auto Network. We're happy customers.
Austin was very helpful and completely honest about the truck I was looking to buy, even though I found one closer to my location, they helped me negotiate a better price for the one in my town! Who does stuff like that?! They're integrity and drive to help you in any way deserves your business. I was astounded, by their service and follow up helping me, even though I live over 400 miles away from Bend, Oregon. AMAZING. I highly recommend them!! Josh and Austin are the flippin' GOLD STANDARD for "used" Salesmen. The only reason I didn't buy the truck from them was because my credit union would'nt let me purchase a vehicle from out of state.
My wife and I saw a car on their website and went in to look at it. We were greated by a very nice, no pressure salesman, Trevor. He was very informative and helpful to make sure what our needs really were in a car. The purchase was easy as well.
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