I have always been told by my parents to be careful when trying to buy a used car because used care salesmen will get you, but that is not true for Budget Car Sales!! I had great customer service and I got an amazing deal! I 100% recommend budget car sales of columbus to anyone looking for a car!
Over the years we have purchased at least six vehicles from Willy Herold that I can remember and will continue to purchase vehicles from them. The ladies in the office are awesome and work with you to make purchases happen. They have their own maintenance department and any repairs are made at a discounted rate. I am looking into purchasing another vehicle in the near future and would not even think about going to another dealership.
I have purchased my last two used vehicles from Willy Herold for my teen and now college aged daughter. The second purchase was simply an upgrade from the first :) My in house buying experience has been more than outstanding. Janet Lane has personally gone more than above and beyond in her customer care services for me. She is always prompt, knowledgeable and responsive to any and all questions and always finds me the best possible price for my needs. This is for the vehicle itself as well as any service or repairs and even new tires. She also always works with me to get all my needs taken care of. The service department is very highly recommended. Lynda and her team do an excellent job with repairs on all my vehicles with the best prices in town. My youngest will be driving age soon and we will ABSOLUTELY be using Janet Lane and Willy Herold Automotive to find the right type of vehicle for him.
READ BEFORE YOU BUY HERE: I had to give this place five stars, by far the best experience and easiest transaction to purchasing an automobile I ever had. Our salesman was Jalen James, request him, a very respectful truthful and courteous young man. He will not try to put you in something you don't want and understands the importance of making the right decision with a huge investment is up to the customer. He addressed any concerns we had. He even followed up with us after the purchase to make sure we were happy with our final selection. You won't find a better salesperson than Jalen. It's all about the customer with him. The sales manager Assad was also great, as well as, Shawn and Kevin in the finance department. They explained every form in detail and gave us an opportunity to read each page without rushing us to get to the next customer. If you are looking for the perfect car or truck go to Budget Sales, you won't be disappointed. We love our new truck, it is everything we wanted plus more. Don't forget to ask for Jalen.....he is the start to the perfect buying experience. No luck needed.
by Tennille and Scott Condrey from Phenix City, AL
September 16, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
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