it was one the best car buying experience I've ever had. highly recommended. whole team is just great from Sales to service , if u don't have time to shop around u better go to Auto collection of Murfreesboro cause they save u a lot of time and money .
Great place with great staff! The price was amazing and we absolutely love our new car. We did experience a battery issue, but it was a used vehicle. They paid for us to receive a new and were extremely professional. Would definitely recommend to friends and family and I???ll be sure to come in a few years! :)
Communication was excellent. Ryan answered all my questions prior to arrival very quickly through text We were in and out in 30 minutes. Ryan and entire staff were great to work with. The process was so easy as we got pre-approved prior to getting there. We knew exactly what we would be paying and what our interest rate would be and the most important part it did not change when we arrived to pick up the car. In the past we have gotten to dealers after getting a supposed preapproval only to arrive to find out that wasn't the case. We would not hesitate to buy from Auto Collection again and we will highly recommend them to anyone we know.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
Evan was a pleasure to work with. So helpful and responsive. He heard our wants and helped me find the perfect car without feeling pressured. My husband and I both commented that the team at Mercedes really exceeded our expectations in the new car buying experience.
By far the best experience and customer service I have ever been a part of. I came to look at 2 cars, the one I ended up driving off the lot did not have a backup cam, which I didn't notice and would have been a deal breaker. I called them the next morning to see if there was anything that could be done. They said bring the car back and we will take care of you. I worked with Brad and Patricia through this process and they were absolutely fantastic to me, they didn't make me feel guilty for returning a car or making a mistake and genuinely wanted to help me get the right vehicle, which they did. The thing that was even more impressive to me, the first vehicle was a Mercedes, the vehicle I ended up getting was a Lexus. They let me bring back the Mercedes at a Mercedes dealership to get the other car I was looking at, a Lexus. This is why their people and customer service is so great, they were not mad I didn't keep the Mercedes, they were excited to see me in the car that make me happy. I would 100% recommend this dealership and these customer oriented people to anyone! They will make you comfortable throughout the buying process and they will genuinely take care of you. Excellent job Mercedes! Excellent job Brad and Patricia! I cannot thank you enough!
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
I recently purchased a car from Mercedes Benz of Nashville. The whole process was seamless. We were introduced to Jan by the Manager Jim. Jan was very professional and thorough in explaining the 2 different models I was interested in. About an hour later, I was purchasing a new car. Within 2 hours we were trading in my old car and driving home in my new vehicle!
I purchased a pre-owned vehicle from MBZ of Nashville sight unseen. Autos in my state are overpriced so I like to search nationally and ship my new vehicle to Oregon. I was so lucky to find not only my dream vehicle, but also the most professional, courteous, friendly, and communicative staff I've ever worked with at this dealership! I handled everything from 3000 miles away. When the vehicle arrived on the truck it was in even better condition than described. I found the best example of this vehicle in the country, and at a very competitive price. Needless to say, my wife is very happy with her new car.
If you're like me and need the best vehicle in the country, at the best price, and have the best customer experience, look no further than MBZ of Nashville. Thank you Mike and Anita! It was a pleasure working with you.
Had my trade appraised, a good deal on a used Prius V, plus financing and paperwork finished in under 2 hours on a Saturday!! Chris Elam was my salesmen. Chris was able to answer all my questions(many via text before I arrived), and guide me through the steps. I’ve now purchased 4 Hybrid Prius vehicles and 1 preowned Tundra from John Roberts and have had nothing but great experiences out of the sales department. Additionally I have had most of my service work done there and they always have good coffee and great service.
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