I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
Andrew Wagner was fantastic throughout my mom's car shopping experience. Raul Ayala was also great because he speaks Spanish and made us feel very comfortable. The guys sent us videos with more details anytime we had a question. The huge bow on the car and the specialized note inside made my momma smile from ear to ear. I highly recommend these guys!
Adam is always so helpful when we bring our cars and van in. I was so confused on setting the time on my van and Adam was helpful enough to set the time and walk us through how to reset it. It was very busy when we came in and Adam took time out of his day to make sure we were taken care of. Small gestures go along way with me and I???d be happy to come back
Outstanding service and no was never an answer here.
by Vanilla100 from DealerRater.com
December 2, 2018
Wonderful attention to detail, great selection of cars and your staff here all deserve a 10 out of 10 rating. Dealt with Rick akagibe who was outstanding. Best sales person I have dealt with in a long time.
Leased a 2019 GLC and Jackie Nasser provided exceptional service from start to finish. Her knowledge , professionalism and attention to detail set her high above any other car salesperson I have worked with. The process was fast and efficient, and she delivered on every expectation I had. Wonderful experience.
This was the best shopping experience ever! I am so pleased!
by janelleewoodward from DealerRater.com
December 6, 2018
I truly enjoyed buying the car from Andrew Wagner. Raul Ayala and Christian Garcia were also wonderful. The service I received and the personal attention was top-notch. Every detail was taken care of beyond my satisfaction. I did not feel pressured in anyway but rather the car and customer service sold me on buying a new Mercedes...the car of my dreams! Thank you so much! Can???t wait to buy another Mercedes from Andrew and his team!
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
Came in last week before the holiday. Meet with my sales Jason Cai. He is very patient and polite . I didnt feel any push sale there. Coming back today with my son and he made it easy and hassle free. Hight recommed Jason Cai
I purchased a Genesis 2011 from this dealer and I received an excellent service from the beginning to the end of the process. My credit was not that good at all and still they were able to get me the financing that I needed. Sophia was very friendly and helpful all the way out. She will give you the respect and courtesy that any customer deserved regardless of your situation. I will recommend this dealership 100% to anyone. Thank you Sophia for your excellent service. Charlie
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