I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
Andrew Wagner was fantastic throughout my mom's car shopping experience. Raul Ayala was also great because he speaks Spanish and made us feel very comfortable. The guys sent us videos with more details anytime we had a question. The huge bow on the car and the specialized note inside made my momma smile from ear to ear. I highly recommend these guys!
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
Came in last week before the holiday. Meet with my sales Jason Cai. He is very patient and polite . I didnt feel any push sale there. Coming back today with my son and he made it easy and hassle free. Hight recommed Jason Cai
Everybody has been extremely helpful and kind since the start. A big thanks to Junior Magana for taking care of me and thank you to the managers who were very professional and nice. Thanks again Junior for your hard work and kindness 10/10 !!!
I came in because one of my tire???s indicator light signal came on. It was late on a Friday evening. Jeremy helped me get a loaner car because I needed two new back tires. He had my new tires put on Saturday morning and I was out the door by late morning. He is professional, friendly, knowledgeable and customer focused.
I purchased a brand new car at this dealership I have been working with Dave Walker for several years on my release packages and fine cars. This time it was the ultimate you help me get a brand new car with all the amenities that you could ever ask for the service there was phenomenal and it didn???t take all day
Thank you Jason for all your help and patient , couldn???t happen without all u guys help, I will definitely bring over more friends and family to here, highly recommend this place and my sales Jason Cai he is very patient to all my questions, ask him for your next Mercedes purchase, no games , no pressure.
Jason Cai is an awesome salesman and great communicator .
by Johnny U from DealerRater.com
November 1, 2018
I would recommend Jason Cai to everybody. He was very friendly and accommodating and treats his customers with the ultimate respect which is more than I can say for the finance person I encountered. I was questioned like I was some sort of drug dealer.
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