It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
There is a good reason this is the #1 dealer. My service experience for 11 years has been consistently outstanding. It has been on time, done right from the first time and with zero hassle. Special mention and Thanks are due to Peter Dillon for his professionalism and competence.
Been a client with FJ since 2009. After two sour car purchases with a one lemon I gave up on Mercedes. FJ sold me my first one which I still have and now I am so happy I went back for a Black CLS with amazing rims!! The experience was wonderful with Alex who was attentive, caring and went out of his way to find me the car I have been looking for during the past 6 months! Shadi in finance was exceptional and darling also. Thank you for bringing me back with a smile
The process from ordering to delivery to finance was easy and hassle free. Denise Banner was so professional and knowledgeable and kept me informed all along the way. Payden Evans provided an excellent and thorough indoctrination to all of the cars featured after delivery. I completely recommend Denise if you are considering a new Mercedes.
Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finished, and my car was ready and waiting when I returned. Appreciate the knowledgeable and efficient service.
Thanks to John Baskin and Vic Goldstein as well as Joey Gulo for a hassle free buying experience. Good price and excellent customer service, especially from John Baskin. As I was trying to determine how to configure the car, he was very helpful in his explanations and walked me through it really well. Further, when i had doubts about my color selection on my soft top, he ordered me another car, just in case i did not like my selection. Additionally, Ovi Moghimian did a great job of orienting me to the car's multiple functions. I'm sure I'll need another visit w/ Ovi after I use the car for awhile, but he said anytime help is needed, he is more than happy to help. Great experience at Fletcher Jones Motorcars. This is probably the 6th car that I've purchased from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Thanks deluxe for hooking me up with a new ride. I noticed I wasn’t getting the respect or attention I needed in LA in my old ford focus. I needed a new car. My credit wasn’t that good but the folks at deluxe were ok with that. I was able to get a new car and hopefully get my girl back. Thanks guys!
I found and purchased a 2017 Alfa Romeo Giulia Quadrifoglio from Rosso Corsa online. I purchased the car without personally inspecting it based on the pictures and discussions with Hans. The car was exactly as advertised. Hans was very responsive to all communications and handled the process professionally. I would recommend Rosso Corsa to others.
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
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