I was very happy with my experience here! I recently leased my first Mercedes so I had a lot to learn. My salesperson Anait was very helpful and made the whole process enjoyable. She was very informative and went above and beyond to provide me with superb customer service. I couldn't imagine having a better experience! I'll be recommending all my family and friends to contact Anait when they're looking to buy/lease a car.
Jenna is my new service advisor. This was my first time at this dealership and I will now be servicing both M-class and new C - class at this location with Jenna! She’s helpful, professional and made my experience so easy.She’s great and has won me over as a customer! Thank you Jenna.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Nael Issa the best salesman that I came across .
For nine consecutive years I am dealing with him for my cars.
yesterday I leased two cars in one hour and both of them was delivered to me that night
what a great service and the prices that they have is out of this world.
this is the dealership that i will recommend.
Go see Nael Issa
Shopping with my wife and getting her to find a car of her liking is a struggle. Abel Vargas provided us with enough options and time to make a good decision. He was very patient and very kind. This will be the first time we can proudly say we had a great time purchasing a vehicle at a dealership.
Since I bought my SL in downtown LA from the Mercedes-Benz dealership, I have been Lucky to have met Tino as my service advisor and he has help keep my SL500 in mint condition for over 10 years. Most important is the fact that I trust him and I know that he is honest, professional with integrity and extreme knowledge and his trade. If you're looking for someone honest and don't like to get Cheated, ask for Tino Eyvazian when you buy a Mercedes to help you maintain your Benze he is my trusted car doctor.
I had a great experience with Michael Jhun at Downtown LA Motors. He was very friendly and made me feel comfortable through the whole process. He was professional and very knowledgeable about the vehicle. I will definitely recommend him to my friends!!
Ivan Velasco picked up right where Fredi Urieta, who was also great, left off at Downtown LA Motors. (Fredi started assisting me but informed me that it was his last day that location.) Their knowledge and professionalism lives up to the Mercedes brand. They made me feel welcomed and valued. Fredi told me that Ivan would take care of me and he did just that. It was as if I were his original customer. I appreciated that and would definitely like to work with him again. He was very courteous and professional in taking care of my car service. Thank you.
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