Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Their service department is exceptional. They back the Volvo warranty and they always take really good care of me. I would deathly recommend the sealer based on how well I was treated [after] I bought my XC70
The best leasing experience ever. This dealership is interested in working with your budget and options, opened about prices, Richard was willing to make all agreements over the phone, and the dealership did it's best to get me into a new car. In fact, it took less than 1 hour from the moment I stepped on the lot to leaving it in CX-5. You will be treated as a valued customer because everyone cares about your shopping experience. After the purchase, Culver City Mazda follows up with you to make sure you're happy with your car and to provide any support needed. Culver City Mazda is an example of what the auto dealership should be. Huge appreciation to the team that worked on my car: Richard, Tony, Maria, and Rosie. Contact anyone and you'll get the best customer care.
Michael & Max made our experience at Mazda a great one! We walked in last Thursday to get my sister the new Soul Red Mazda 6 for her Birthday. Michael showed us the cars available at their location, and when he realized we were looking for something in specific he offered to take us to their lot which is a located a few miles away from the dealership. My sister took her time picking the right car, and Mike was very patient and helpful. He even let us drive the car back to the dealership as test drive by ourselves! He gave us a great deal and never try to oversell or push us to buy anything extra, only made suggestions which I appreciate. He then introduced us to Max who did our paperwork. He was very speedy and knowledgeable and made us feel welcomed and really comfortable. All around a great experience! Happy to have come back as a repeat client. Kudos to Mazda Culver City! I stopped by to drop off some papers the following Saturday and they were really busy. I am glad we went in on Thursday. They are definitely doing things right!
How good is Culver. I'd driven east to live for a while. The alternator died in Danbury, Ct. They told me they would not even open the hood of my car for at least a week. I actually called Martin at Culver City who within an hour found a towing truck to take it to Manhattan the next day, and I was driving home by the end of that next day.
I brought the car in because of a recall notice. They have a shuttle service that will take you home so you don't have to wait there but the guy was busy so they ordered a Lyft to take me home and then another to pick me up when my car was ready. I assumed they'd also tell me something else was wrong with my car and would need to be fixed, but they didn't. They put air in my tires, washed my car, and sent me on my way. Overall a very positive experience.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I was looking to lease a Kia Niro, and was helped greatly by Frankie. He was very knowledgeable and kind during the test drive. He helped me get a great deal, and I was satisfied with the entire process. Very helpful and friendly staff overall!
Thanks Manuel for helping me get my 2017 Kia optima. great customer service an mauelvlistens to what you want an he will get it for you. I bought 4 Kia optima from downtown kia. Thanks for the great service.
I was helped by Alvin the sales and leasing consultant, he had the answers to all my questions. I leased a 2017 Optima Ex with an amazing price for an amazing car. He told me i was gonna love the car and i surely loved it.
Don't go anywhere else! I bought a 2017 Kia Forte Ex and they gave me the best deal around working with Maya the Internet Sales Supervisor. She matched the price of another competing dealer and they had the color of the car that I was looking for.Only two dealers had this color in all of southern California and Kia of downtown LA gave me the best deal. Mike M. did all of the leg work in helping me get my car at the dealership and he was very helpful and informative.Overall, it was a pleasant experience working with everyone there and well worth driving an hour to get to the dealership.
I think the sales man Jose was so great at helping us test drive and literally made us feel welcome from the minute we walked in. The sales person however i wasn't too happy with, i felt all he cared about was making a sale and after his constant calls were super annoying.
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