I wasn't able to purchase the car I wanted because of the price, but the sales man helped me, even after backing out from a deal, find cars that matched my criteria and were in my price range! It means a lot to have such curtesy to take the time to look for the perfect vehicle for me.
My salesman Ryan Antczak was really great l would tell any of my family and friends to specifically ask for Ryan he really knows how to make sure you are happy with your experience before you leave thanks Ryan.
Matt helped us find the perfect used car. We had a very strict budget and he managed to find us a really great used card. Matt was very personable and answered all questions that we had. There was no pushy sales pitch which we greatly appreciated. We will be back next time we are in the market for another vehicle.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
After 3 vehicles and 9 years it is a pleasure to write this review about Crest and Dan Deutschendorf in service. I know he has ironclad integrity, but also demonstrates great tenacity in solving all situations. Once Dan takes control, I relax knowing that my vehicle will be serviced to Dan's exacting standards. I trust his judgement implicitly. The entire Crest Service team is always extremely thorough and professional. Anyone who complains about dealer service hasn't been to Crest. You may enter as a customer, but will leave as a friend. Jane W. Roberts
Steve P is top notch. Worked with me on finding the best options to keep my service costs as low as possible while not impacting the quality of service. Super flexible. My past experiences with Todd D have been the same. Nice job guys.
I had my service performed under the estimated time frame!! Beautiful lounge and very comfortable! Great customer service! I will definitely be back for future service and recommend this service and dealership!
Purchased new c63s Nov. 11, 2018 and great experience. Aleksey was fantastic to work with and very good deal. No hours of going back and forth. Aleksey and the parts dept. ordered snow tires /wheels and then delivered them to my home at no charge. I live 1.5 hours from dealership! Will buy from them again.
I was looking for a Mercedes diesel suv and found it at car castle. They have an impressive inventory of high end vehicles! Tony and Omar were knowledgeable of my vehicle, it???s history and their inventory. This isn???t a big operation so I would advise that you schedule an appointment or you may be waiting. Overall I am satisfied with their performance and LOVE my Mercedes!
All the staff was very friendly and not pushy, which was nice. Everything was professional. The only thing is that I had to leave the lot with the gas tank on E.
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