Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
Helmsbros dealership is always willing to go the extra mile to get what you want. Suzanne Cochran and her team of sales professionals know how to work a deal and they are all wonderful to work with Regards Peter C.
Jason was super helpful and arranged a lot for us. This is the first car I am having, everything turned out perfect. I didn't have to worry much, Jason prepared everything and sort out everything for us. All I had to do is knowing what I want, and sign the paper in the end.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
My business transaction of the ca purchase went very well with one exception, they promised to detail he vehicle but it was only washed. I would have addressed my complaint but I had a prior engagement and did not have the time to wait at the dealership. So far so good with the vehicle. In conclusion I would recommend this dealership to friends and family.
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson
My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I love this place
They treat me great
Love my car. I have the best salesman and the greatest manager. Tomaso
All my friends and family will be driving a Benz from Mercedes Benz of Greenwich
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