I just wanted to take a quick second to give Morris a big shout out and an even BIGGER THANKS!! He made my FIRST EVER car buying experience through a dealership so wonderful! He was kind, patient and very understanding, and did his all to work with me and get me into a car that I really wanted! If ever you???re in the Riverside area at Walter???s Mercedes-Benz, Morris is your guy!!! Another big thanks to Emil for making my experience a pleasant one too, you guys were really great! (:
The service was good at first but after I backed out, they just ignored my request to get deposit back... The sales asked me to talk to front desk and front desk asked me to talk to sales. Very disappointed.
Alexander and the staff at Riverside Chevrolet made my truck buying experience so easy and fast!! They even paid off my old car in full!!! Most dealers only offered me 1/2 of what they paid for my trade in! They helped me get a much lower interest rate on my new truck even though my credit is less
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased a Genesis 2011 from this dealer and I received an excellent service from the beginning to the end of the process. My credit was not that good at all and still they were able to get me the financing that I needed. Sophia was very friendly and helpful all the way out. She will give you the respect and courtesy that any customer deserved regardless of your situation. I will recommend this dealership 100% to anyone. Thank you Sophia for your excellent service. Charlie
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great Selection and very professional employees!!!
by Jason Larson from Moreno Valley, Ca.
February 24, 2018
I was very impressed with your dealership and your customer service was excellent! You took time with me and addressed my concerns. You were welcoming and honest with me.. Thank you for actually caring for what I was looking for in a car purchase..even though I did not find the car I was looking for at this time.. I will be back..Jason
Humble, smart, efficient, intentional. Brian didn???t waste any time. He made sure that everything was done well and in a timely manner. I highly recommend Brian Kim.
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