I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
I was very happy with my experience here! I recently leased my first Mercedes so I had a lot to learn. My salesperson Anait was very helpful and made the whole process enjoyable. She was very informative and went above and beyond to provide me with superb customer service. I couldn't imagine having a better experience! I'll be recommending all my family and friends to contact Anait when they're looking to buy/lease a car.
I purchased my CLA 250 in 2017. It is a wonderful car and my salesman Jason Hung was excellent.
I took my car in for regular service and recall. My service manager was Brian Edwards. I cant say enough good things about him- professional, service oriented, and very knowledgeable. I can see why he received the award (a robot).
The other person who deserves recognition is Mike - the service department manager who greets you when you drive up. Ive bought Jaguar and Mercedes at the old Pasadena location and worked with him there.
Thank you so much for the great purchase experience!
by Koby S. from DealerRater.com
November 26, 2018
I got my 2016 C300 last weekend. Joseph Ovesepyan was the salesperson and his sales manger Willy Chia helping me w the purchase. He's very friendly, patient and helpful. Will definitely refer him to my friends and family! The experience was more pleasant than I expected. The entire transaction/negotiation was very smooth and hassle free. No back and forth, straight to the point which I like. Didn't waste time at all!
This dealership is extremely professional. Mike D the service manager is very helpful and understanding of any issues and handles it with resolve right away. For many years iur service advisor Kellin C has been EXCEPTIONAL with amazing knowledge and people skills beyond iur expectations! He is extremely efficient and secures answers immediately with his utmost professional work. We have recommended this dealership to friends and family for both service and sales!
I???ve been a customer of Mercedes-Benz of Anaheim since 2016. I have to say that the employees at this dealership are always very friendly and welcoming. I normally bring my car in for a complimentary car wash. The customer lounge area is very large and airy. Whenever I see employees that I know, whether it be in the service department or the sales department, they always make a point of coming over and saying ???hi??? to me. As I mentioned above, I ALWAYS feel welcome and like I???m a valued customer at this dealership.
sales went the extra mile to assure that my fiance family recieved the upmost service. He provided with muliple options to assure they recieved the best deal.
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