Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
we were greeted by the nicest person on earth, they appraised our car while doing the walk around their dealership. My boyfriend ended up leasing a sweet Benz. Ask for Teddy and kevin when get there, super easy buying way.
Overall good experience with my purchase here. They offered a very fair deal on my dream car with only 2,900 miles. However, I traded in a 2017 sports car and didn't fare so well on that valuation. Despite the numbers game and quite a bit of pressure to come to the dealership, they did what I asked. Friendly and professional sales team who did what they said they would.
I brought a used Mercedes Benz for trade-in yesterday in Mercedes Benz of Oakland, and I met Graeme , Parrinello, he was a very professional, polite and knowledgeable gentleman. He knows exactly what I wanted to trade. And he got me approved within 30 minutes, every quick and responsive! I successfully trade in with the 2014 E class which I found it very satisfied.
Not only that, he also gave me some free gifts! Since the 2014 isn't ready until next week, he got me a brand new E class as loaner. I really like this guy!!
Was shopping for a used car and had the mot wonderful experience with Claudia in finance ,Ted , who sold me the car of my dreams and everyone at Mercedes of Oakland !! Could not have had an easier or more delightful experience buying a used car!! I am so happy floating along in my E350!!
Walked in with an old car, very low on cash and walked out in a new mercedes on the same day. Great customer service, Graeme is the best. Made everything very easy and convenient. No rush, took my time and found what I wanted. Excellent as 15 on a scale of ten.
For me, buying a new car is more about the process than the end result. Of course it matters what I end up with, but when I really feel listened to the results are always good. That's why I love MB of Oakland. They're certainly not perfect in every way, but they've made an effort to build a relationship with me,. Andie B in particular is great. She helped me lease a super hard to find GLC 300 and went above and beyond, answering all my questions in detail and getting me exactly what I wanted. I highly recommend you work with her!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.