We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
Sporty & Luxury
by Roadster from Tuolumne, CA
August 25, 2017
We love this amazing machine. It has everything and more. The car we got is a 2018 SLC300. We smile every time we get in it and I can't stop myself looking at it.
My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Here is email I sent to Dale Harrison, General Manager: Good Afternoon All, I wanted to take a few minutes of your time to express to you the great experience I encountered on Saturday leasing my first of many mercedes I plan to lease. It started with Lynette Brown, a friend of mine who works in your Corporate office taking time to inform me of the many incentives Mercedes offer for purchase or lease. She referred me to Casey while taking time to contact her on my behalf. When I finally connected with Casey I set an appointment to see her thinking she was in sales. She was extremely helpful and made herself available to meet me Saturday at the showroom only to find out she works in Finance; but informed me she was going to get me someone to assist me and she did. My sales consultant was and is Frederick. He was such a pleasure to work with during the leasing process. My husband who is not easily impressed was very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Needless to say this was a class ???A??? experience for us both! To top it off just when I thought it could not get any better we sat down with Jeremy to discuss the maintenance packages. His presence and professionalism, along with Frederick???s is a ???Model??? many people dealing with the public face to face should duplicate. There are no words to describe the wonderful memorable experience which I will be sharing at my church openly and with other individuals I know interested in Mercedes and excellent customer service. I am sure these types of individuals are the individuals you strive toward being a part of your company. Thank you for taking time to read my email expressing my ???unforgettable experience??? at your Roswell Rd showroom. I hope you all have a wonderful afternoon! PS my daughter, age 33, was on the phone during the whole experience telling her significant other every second of the great experience from her eyes. She was thoroughly impressed as well. Which says a lot coming from a 33 year old!
My CLA 250
by CAROL from Newport Coast
January 10, 2019
I have had a lot of more expensive Mercedes (luxurious) and sorry i decided to choose a less expensive model as it is disappointing for a Mercedes. It is noisier, has fewer amenities, etc.
Jordin Mendez came out on a Sunday to service my vehicle!
by Great customer from DealerRater.com
November 9, 2018
I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. RBM of Atlanta has excellent customer service in their Roadside Technician Mr. Jordin Mendez.
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction. He exhibited patience and understanding in the decision making process. The friend who accompaned me during this process was evenly impressed with his demeanor. Mr. Bonura, thank you for your excellent service and you will be highly recommended.
Great car for those who want something practical
by jamesaz83 from Atlanta, GA
January 2, 2019
This car is awesome from a practical and luxury stand point. It has all the great MB features and provides comfort and reliability. We went from a Q7 to this car and enjoy it a lot more.
Don Bonura it was exceed my expectations by far . Very polite, and very friendly & very professional. I will recommend the dealer & Don Bonura to everybody.
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
43 years of satified, excellent experience and service.
by Rod from DealerRater.com
October 25, 2018
Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important to "my guy", Eric.
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
by Jordin Mendez - Roadside Technician from Atlanta, GA
September 13, 2018
Jordin Mendez - Roadside Technician - Jordin was prompt, very courteous, very knowledge and very professional. As a result our our experience with Jordin, we will now use RBM of Atlanta to service our car in the future.
Great car. SUV with MB quality
by swirts from Philadelphia
January 7, 2019
Nice size. SUV capability. Great drive and handling.Easy controls.
Great fuel economy.
Drives well in city as well as freeway.
Sound system a pleasure. Apple Play is big plus.
My sales person is Don. He is a wonderful person friendly and helpful to the professional knowledge of the answer is very comprehensive.I had some problems but he helped me patiently every time. highly recommend!!!
Great reliable German engeneering
by Dutchman from Westlake Village
December 19, 2018
Wonderfully comfortable car with all the modern technology. But it is under-powered. It has the same engine as C300, but heavier car. If you just want luxury but don't care about performance, this is the car for you.
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
The styling is what caught my eye , I feel visibility sucks as the seats near the ceiling (no head rest to adjust) and the blind spot looking out the driver window and side mirror in switching lanes.
And you feel the bumps in the road.
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
The vehicle is awesome...so sleek and cute! The sunroof and moonroof is the bomb! I didn't think the sunroof and moonroof was neccessary for me,but I'm so excited about it now. It's one of the coolest features!
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
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