This is the 6th car we are buying from this dealership. Bernie Mendez helped us to purchase the last 4. He was great, knowledgeable, attentive, patient, helpful. He made us happy every time. I trust that Bernie did the best possible deal for us. Everyone we met there was friendly and efficient. MB of Laguna Niguel is a great place to buy a car.
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
There is a good reason this is the #1 dealer. My service experience for 11 years has been consistently outstanding. It has been on time, done right from the first time and with zero hassle. Special mention and Thanks are due to Peter Dillon for his professionalism and competence.
Been a client with FJ since 2009. After two sour car purchases with a one lemon I gave up on Mercedes. FJ sold me my first one which I still have and now I am so happy I went back for a Black CLS with amazing rims!! The experience was wonderful with Alex who was attentive, caring and went out of his way to find me the car I have been looking for during the past 6 months! Shadi in finance was exceptional and darling also. Thank you for bringing me back with a smile
The process from ordering to delivery to finance was easy and hassle free. Denise Banner was so professional and knowledgeable and kept me informed all along the way. Payden Evans provided an excellent and thorough indoctrination to all of the cars featured after delivery. I completely recommend Denise if you are considering a new Mercedes.
Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finished, and my car was ready and waiting when I returned. Appreciate the knowledgeable and efficient service.
Living in Temecula and working in Long Beach wasn't always an easy commute. I had a prius but wanted a taste of something different. I decided to buy a diesel and more specifically a VW. Selective had a wide variatey of choices. I purchased a sportswagon TDI and Mario assisted me every step of the way. Now commuting is more enjoyable with a different expereiecne and away from that prius stereotype. I am still averaging crazy mpgs! Thanks guys!
Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
I was on the hunt for a new daily driver and decided to get a used VW TDI. I stumbled upon their site because they had like 10 in stock! Unbeleiveable! Mario is the man. He was firm on his price but I was impressed with the level of service and condition of the car. I am not a penny pincher and appreciated the effort they go through to make these cars look and drive great! I will be back when Im ready for the Mercedes ;)
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
Fantastic car buying experience. Great and quick responses. Answered all by varying questions. Very easy to work with. I was able to negotiate and agree on parameters of a deal via email/text, thank you Adam! I live in Northern Ca and they by far had the most competitive pricing I could find on a CPO Infinti in all of CA. They were even able to overnight the documents for me and arranged to ship the vehicle to me, which eliminated the inconvenience of me traveling down to purchase and pick-up the vehicle.
i recently went to infiniti in orange where my experience. 5star rating the service from test driving making the right decision option in my purchase and the financing delivered me my car. oc infiniti staff were excellent. clean place . thanks oc infiniti for the wonderful experience. if anyone out like to shop for a car or suv go to oc infiniti where they treat you like family.
He was a miracle worker and we were blessed for his help
by Joel Langrine from DealerRater.com
December 5, 2018
The dealer that I have was the best one I???ve ever dealt with. He helped my family in getting our new car but he insisted that we did all the heavy lifting when really it was him. I was blessed to meet him and thankful for all the work he has done in order to get our new car. He deserves the best and I wish more people meet this fellow. Anyways thanks for what you have done and making things possible. God bless you and your family and have a happy Christmas and a happy new year!. Thanks Oscar Cantarero.
Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar
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