I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again
I purchased my CLA 250 in 2017. It is a wonderful car and my salesman Jason Hung was excellent.
I took my car in for regular service and recall. My service manager was Brian Edwards. I cant say enough good things about him- professional, service oriented, and very knowledgeable. I can see why he received the award (a robot).
The other person who deserves recognition is Mike - the service department manager who greets you when you drive up. Ive bought Jaguar and Mercedes at the old Pasadena location and worked with him there.
Thank you so much for the great purchase experience!
by Koby S. from DealerRater.com
November 26, 2018
I got my 2016 C300 last weekend. Joseph Ovesepyan was the salesperson and his sales manger Willy Chia helping me w the purchase. He's very friendly, patient and helpful. Will definitely refer him to my friends and family! The experience was more pleasant than I expected. The entire transaction/negotiation was very smooth and hassle free. No back and forth, straight to the point which I like. Didn't waste time at all!
Peter Liew is undoubtedly the best. I've been leasing my MB cars from Peter Liew for the last 12 years. Each and every time, Peter goes out of his way to make the leasing process as smooth and as easy as possible. He knows exactly the model, color, and the amenities I want in the car. The fact that Peter remembers my car preference when I only see him when the lease is due, which is every 3 - 4 years, never ceases to amaze me. That is exemplary customer service. Recently, I did another lease with Peter and brought along our 4 year old daughter. Peter went out of his way to speed up the leasing process so that we could take our daughter to the nearby mall's playground before it got too late. Peter truly cares for his clients and strives to provide the best customer service. I've recommended Peter highly to my friends and they also love him. I will continue to lease all my future MB cars from Peter as his professionalism and customer service are simply exceptional. Aldo Mendoza and Stella Lai-Mendoza
I love my sales person Denise Justice. She cares and helped me with the 2 cars i least in the past.. Remarkable woman . I have bought 3 cars from Rusnak. I would never go anywhere else. I went to Fletcher Jone and was treated like I was a dumb woman. Rusnak treats you like your part of their family.
a reminder, when you tell me that it will not take but another 25 minutes for an update, that is fine, but when you come back to me 2-3 times, that is not fine, that should have been on another service day.
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
Antony and his team are all first rate professionals. I'm happy that I finally found a Mercedes dealership that doesn't play games - and is easy to work with. Great selection, great deal, and very friendly service. We will definitely be back!
I just purchased GLE 350 From Foothill Ranch and it was by far the best Car Buying Experience I have Ever had he Made the process very easy and took his time in making sure I Got into the Vehicle I wanted Russ Ellis internet sales Manager he was fabulous will continue to use Mercedes-Benz of Foothill Ranch for my Future Car Purchasers Service is Top Notch Thank you Russ Ellis
I had the pleasure of being assisted by Russ Ellis and Nami Sabeti. Their customer service went above and beyond my expectations. I was impressed with every Dept. that we came in contact with including the young man that drove us to the bank. Their customer service was beyond my expectations. I would definitely recommend them to anyone looking to buy a car. I couldn't be happier with my purchase or the service I received at Mercedes-Benz Foothill Ranch. Thank you all for such a wonderful experience.
Russ is a sincere and professional salesman. I visited 5 MB dealer and Russ is the best.he always answer anything from me promptly and knows everything details on gls 450. I will do business with him future.
I would recommend Mercedes-Benz Of Foothill Ranch to anyone considering purchasing a Mercedes. Russ Ellis was extremely helpful and patient with us. We went to the dealership a few times and tried different cars and Russ was very helpful. His interest was for us to buy the car of our dreams and not sell his inventory (like Mercedes-Benz of Anaheim, CA). Please ask for Russ, he is THE BEST!!
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