MB rep Shawn Arrington was excellent in ensuring I purchased the vehicle i loved. His attention to detail and commitment to ensure I purchase the vehicle I wanted was outstanding. He was very professional and courteous at all times. He kept me posted on any new development until the dealer received the vehicle I wanted. Shawn also made sure my new vehicle was ready when I needed it. Mr. Arrington should be commended for an outstanding, professional performance. If I were to purchase another vehicle, the rep I want helping me out is Mr. Shawn Arrington.
Thank you Shawn, you are a prime example of want ultimate customer service is. Keep up the outstanding work. You the Man!!!
The staff were kind and very compassionate. This was my first experience in buying a vehicle. I was nervous but each person I had a chance to interact with eased my worry by explaining the process and showing great hospitality. As a working mom, and single woman, the fear of another financial decision was something was hesitant on addressing. Recovering from the recent hurricane, I needed and wanted another vehicle. Mercedes is the only way to go! I'm grateful for have making the decision to shop with Mercedes Benz of Fayetteville NC. Thanks to the entire staff.
We shopped on line in 3 different states since our local dealer is not easy to deal with. We were directed to Greg Dudak and he worked hard to ensure we were satisfied and got the deal we felt was reasonable. The salesman Joel was very thorough in directing us on features of the 2018 C300 and demonstrating the exceptional handling in our test drive. The purchasing process was easy and they gave me a "goodie bag" of gifts with their logo that I proudly use! I highly recommend the Mercedes of Fayetteville, NC dealership!
Typically, purchasing a new car is such a headache. However, my experience at Mercedes-Benz of Fayetteville was AWESOME! The sales staff were very friendly and transparent with me. Nick did everything to make sure I received the best deal possible and I love my new 2019 CLA 250!
This place has some of the best salesmen in town. Not pushy and easy to deal with. The buying and/or leasing experience is great and found out that the new location is going to streamline the experience even better. Did I mention they also have good coffee and snacks.
Donathon was extremely knowledgeable about the cars, what was available. The purchase was easy and the dealership worked efficiently to get us in and out with a minimum of time delay. A member in my husbands car club recommended this dealership. We were not disappointed. Would highly recommend Donathon.
I went into Mercedes just to look at a model and to test drive. Then with the experience I got from Nick all the way down to Rachel is the reason I decided to purchase the vehicle. The sales manager was good as well. This by far was one of the best experiences I had buying a car I recommend them.
They quickly received the part after it needed to be ordered. They made a courtesy call to ask for when would the car be available for repair because the part was in. I decided to drop it off early in the morning and leave it but before my wife could come and pick me up it was repaired. Excellent repair with quality care given!!
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