I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!
Wagner Subaru is an excellent dealership. Service department is great! My salesman Will is very good. Highly recommend this dealership . Much better experience than other Subaru dealerships that I have dealt with
Infiniti of Dayton, and specifically, Jerome Smart and Zack Field, are superb in all ways. Have worked with Jerome in the past and he is a first-class person as well as an honest and very energetic and competent sales manager. And Zack, although I have have just known him a short time, is very supportive and knowledgeable about all products. A joy to work with.
I bought a used vehicle there this summer. It was a 2014 C300, my first purchase with Mercedes-Benz. I had a few issues within the first few months. I had to take my vehicle into service on a few occasions. Each time I worked with Dennis Bowling, the service advisor. I have to give Dennis credit because I am not the easiest person to get along with, especially when I have to bring my car back to service for the same continuing problem. Each time Dennis was very courteous and professional,and gave me a loaner vehicle so that I wasn't sitting around the waiting area. The problems were eventually resolved, and in the end, that's all that matters. Dennis is a good guy. Definitely recommend him if you need something fixed. Great dealership. I will buy another vehicle from there in the near future.
All I needed were wiper blades. Sarah Nelson at reception welcomed me warmly and with a smile. I asked her for parts and she took the time to walk me back so I could clearly see the general vicinity for the Parts Department coupled with providing me with precise directions to get there without any wasted steps. Then Randy LaFrance in Parts greeted me with genuine concern for my needs. Although I had offered to do so myself, Randy went so far as to walk outside to the car to capture the VIN. After that, I told Randy that I was going to install the blades myself but she wouldn't have it and got Dennis Bowling, Assistant Service Manager, to install the wiper blades free of charge and without delay. Seconds later, I saw Jenell Ross, franchise owner, walking through the store taking care of business (neither Sarah, Randy or Dennis were aware that I know Jenell personally). She didn't see me this time but that's okay; from experience, if she had she would have made a special effort to acknowledge my presence as if I was purchasing an $80,000 vehicle. After paying my bill I was on my way. The fantastic service at Bob Ross Auto Group - Mercedes made my day. Now I'm looking for a reason just to visit the facility again soon.
Attentive and courteous staff assisted me in finding a vehicle of my choice (not in vehicle inventory at Centerville dealership) at another dealership and bringing the car back to Centerville for lease. The staff was helpful in all phases of buying process. Very clean and welcoming facility.
I bought a pre-owned Mercedes here and was very happy with the purchase. 7 years later, the care is still wonderful and the service is great too. The service department always gets me a loaner during service (or Enterprise rental, if loaners are unavailable), and always washes my car if I bring it by, and roadside assistance has been helpful a few times too! Also, you can now make appointments online and text your service representative, which are really nice and convenient features. I highly recommend this dealership.
I had been on the hunt for a certified preowned c300. I browsed the online inventory and, after finding one that I liked, decided to go see it in person. Upon entering the showroom, I was greeted by Andreas Burkert. It was such a pleasure to work with him. He took me right to the vehicle and was able to give me a detailed explanation of the technology and safety aspects of the car. He was very knowledgeable and was able to answer all of my questions. I loved that he was low pressure, just allowing me to enjoy the car and fall in love with it on my own. Once I decided to purchase the car, he helped guide me through the process, including getting my current car appraised for trade in. He also sat with me in the car after purchase and went through an orientation process to make sure I was comfortable with the controls of the vehicle and setting up my phone, etc...He really took the time to help me and made me feel like my business was important to him. I will definitely seek him out for my next Mercedes. I highly recommend him for any of your car buying needs.
Just purchased a C450 AMG from Travis Michael Spears. He was incredibly helpful in locating the exact vehicle I wanted, and educating me on the car and its features. Ken in finance was great too. It all made for a wonderful experience! I'd strongly recommend this dealership, and Travis in particular, to anyone interested.
I have bought well over 50 cars in my 71 years, but dealing with Tim Pitstick and Ken Watson in Finance was the easiest and most pleasant transaction in my entire experience. Throughout the process their concern was for meeting my wife's needs and expectations with a vehicle she could enjoy for many years. I can not say enough good things about the staff and dealership. Thank you.
I purchased my 2007 ML 320 CDI from Travis about 2 weeks ago. The process could not have been simpler. I live an hour away and we were able to get most everything done via email. I showed up 45 minutes before close to drive the car and the sign paper work and Travis was a delight. My experience with Travis & MB of Centerville could not have been any better.
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
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