I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
I have always bought and serviced my vehicles with this dealership. The sales team is so helpful and easy to work with! They will go out of their way to make sure that you are completely satisfied with your vehicle purchase! They have a great Team!
I went to Bay City, MI dealership. It was the best experience I have ever had buying a car. I took my family there and they greeted us in with warm an positive energy. They offered my kids a spot in there waiting room with pop and cartoons. We had Ruthy, Scott, and Kevin assist us on getting in a new car. They were more than great if there was 10 stars I would give them 15. They made the car buying experience 100% pleasant and 0% painful. Scott went out of his way to get is a lower interest rate. I would definitely go back to them and I also plan on it... When we purchase our next car. Thank you Ruthy, Scott, and Kevin you guys set the bar for other dealerships. Keep up the great work.
Great buying experience, no pressure, knowledgeable. Our sales person was Jarret Hernadez and was excellent. I would highly recommend this dealership and saleman to any one looking to buy a new car. They have all major brands at one location.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I was helped by James and it was a great experience from start to finish. This is a small family type dealership. There’s not an army of salespeople waiting to bombard you. It’s just a few people who care about what they do and are very knowledgeable. I was offered something to drink 6 times by 3 different people. They are no pressure, no hassle and very helpful. I would definitely buy a car from Showcase again in the future.
The salesman was very friendly, helpful, knowledgeable and trustworthy. It was the best experience I've had purchasing an automobile. Showcase Mitsubishi comes highly recommended. I ended up buying a car and you will too.
Our sales rep Dan was extremely knowledgeable about the car we were interested in. He answered all our questions and was very thorough with every aspect. No pressure and very friendly. This is our fifth Mitsubushi and Showcase was the nearest dealer, we are very glad that they were first on our list. No need to look any further.
I have been working with Showcase Mitsubishi for 10 years now. I just leased a new Outlander GT in October 2016. Working with Kevin was a great experience. Even though there was a "few hiccups" along the way he was always a pleasure to work with. Very knowledgeable about the Outlander and made it fun learning about all the "extras"the GT came with. If you want a great buying experience go to Showcase Mitsubishi and ask for "Kevin" !!!
Kevin was my salesperson. He was happy to help me. He was very thorough and patient. Before I left he got in the car and synced my phone and showed me all of the car's functions. I have called him in follow with a few questions and requests and he has been extremely prompt and responsive. I very happy with my purchase and his help.
Great service and extremely friendly! Probably the best car buying experience I've ever had and I've bought a lot of vehicles.
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