I had a 2006 Mitsubishi Lancer that lasted me through high school, college drives back and forth from Tampa back to Fort Myers, and more college. Bring a 12 year old car, it was time to let it go for something else. I knew I wanted another Mitsubishi because my first one was so reliable in the many years I had it. Pedro was salesperson and was so kind and made the whole process hassle free. I didn???t feel pressured into buying and he got me exactly what I was looking for at a good price. One of the sales managers, Howie, even made it a point to come over and introduce himself even before he knew I was getting a new car. Everyone was so kind and I???m so happy with my new 2018 Mitsubishi Eclipse Cross, abd have already gotten so many compliments on it and I haven???t even had it a week now.
Great atmosphere, the staff was very friendly, they were honest and helpful. I???m ecstatic about my new car purchase. If your looking a for a new or used car Fort Myers Mitsubishi is a great place to go.
William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
I had what could of been a disastrous experience. Thanks to Carlos that didn't happen. I got the vehicle i really wanted at the price i wanted. And although i cant in good conscience recommend their service department the guys up front from sales up to management should be commended. They all made sure my needs were met. Thanks Grant motors. Sincerely. Id do business with you again based solely off your willingness to have satisfactory solutions and most importantly your integrity to keep your word. Thanks again Carlos.
Beautiful facility, shows great promise and still head and shoulders above the other local Jeep dealership (Galeana) but 6 contacts and an about hour to only schedule the appointment for an oil change, tire rotation and them to see if something qualifies for a warranty issue.... unacceptable. No appointments available for at least two weeks out and no way to confirm appointment time online or even by phoning the dealership directly. They can???t even tell you who your service advisor is... once I arrived I found I didn???t even need an appointment after all because they dont handle that type of warranty work for Mopar Service Plans. I have to call Chrysler direct to schedule. Service advisor seemed nice enough but not very knowledgeable and pretty stressed. They???re new so I???ll cut some slack, but guessing management needs to do some better training. Still not sure about why it took 6 contacts to schedule an appointment.. there must have been 15 girls in a bullpen area that handle scheduling who were seemingly just sitting around and chatting. Not great, but not as awful as Galeana. Will give them a second chance and re-review.
They really do want to see you in a brand new Mitsu
by Lilly from DealerRater.com
November 6, 2018
From the minute you park your car and walk into the showroom you are greeted kindly and attended to promptly. I had the pleasure of working with Santiago he was my salesman. Very attentive very knowledgeable about the Mitsubishi brand. I also worked with Cody who really worked hard to get me into a new vehicle. Finally wrapping up all the paperwork was Ray. He was very patient with all of my questions and made me feel at ease. I say Mitsubishi all the way!!
From the moment I arrived till the final delivery of my vehicle they were all very professional and accommodating. This was one of the best buying experiences. I normally hate car shopping but this was different. There was no haggling. Everything was straight forward and I didn???t feel pressured to buy. Javi, Mike, Ray and Cody were all very patient with my decisiveness. I would recommend Bonita Mitsubishi and of course Javi my salesman to anyone in the market for a new vehicle.
I have never experienced of having great customer service in a very long time. Everyone was very helpful in every way. Nearly every minute someone, including my saleperson, letting me how the deal was going. Everyone was very courteous, they were not pushing the whole time I was at the dealership. I will be back and tell my family and friends about Bonita Springs Mitsubishi of what great experience and a great deal I received. Thanks to everyone at Bonita Springs Mitsubishi.
Everyone at Gettel Hyundai provides first class costumer service. They are not pushy and truly want you to be happy with your decisions. Kevin Was my sales associate and made the car experience easy and stress free.
Took care of my warranty repairs. Washed car and answered all my questions. Very friendly
Staff. Just needs a new building. That I was told was in the works. I was told that 3 years ago !
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