I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Great experience. Have bought multiple vehicles from this group. Geoff Cook has helped me with every purchase every step of the way. I won't go anywhere else. I feel like Geoff has my best interest in mind and I can trust him to give us the best possible deal he can. I have never felt pressured to buy anything.
Steve Roberts very helpful and everything went well. Traveled from Fort Wayne to Muncie because they were willing to negotiate sticker price, as noted on their cars.com listing. So we knew what we would be paying before making the trip. Willing to negotiate on trade in value and CarDoc.
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were a very important factor in traveling from Fort Wayne to Muncie. After working with you, we feel we definitely made the right choice. Thank-you again! We absolutely love the car!
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Or lease was coming to an end So, we thought we would come in & get some ideas. We asked for Teresa, since she had helped us previously. As per usual she was excellent. We asked to see a Soul & a Sportage. Both were very nice . The color of the Sportage was deep red & a tremendous fit for both of us. Then Todd Castor was great help with explaining the paper work. This is our 5th Kia & undoubtably not our Last. Thank you Teresa & Todd.
Amazing facilities, great hospitality, and knowledgeable staff. This place helped me by my first car by myself and is helping me purchase my next ride. Definitely stop in here to purchase your next car.
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 3, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
Somebody ran a red light and totaled my car. I was no looking forward to going to a dealer and buying a new one, but Collin made it so easy. I didn't feel any pressure during the sale at all, and Collin went out of his way to make sure that I felt comfortable. I even left some items in the rental car that I have and Collin offered to grab them for me from Enterprise the next morning. Ali made the financing easy, and a lot more relaxed than a could have ever imagined. I would 10/10 recommend going to Inskeep and I definitely will be going back when I need a new car!
Came in to get an oil change Which was done on time and ended up purchasing a new vehicle. Larry Weaver found the exact vehicle I wanted for my wife at another dealership and had it brought in and prepped by 4 pm in order to surprise my wife. Way beyond the norm, I guess that is why this is our third vehicle from Dellen. Not to forget Linda Maybee , great sales person to work with. Thanks to everyone involved, Even the gentleman who prepped the car and I apologize I have forgotten his name as he dropped everything to shine it up. Thank you all again
Eli listened to me and when they didn't have the car I wanted on the lot, he went and along with his Manager found exactly what I asked for. Even when I changed my mind at the last minute it was not an issue, they quickly changed gears (no pun intended) and found the car that I really wanted. They had it on thier lot quickly and exactly when they said that it would be. Signing the papers was quick and easy and every question I had was answered with a complete explination. I didn't feel rushed and and patience. I have had a few things done to the car after I purchased it and they have done a fantastic job from beginning to end. Juan in the detail shop has made my beautiful car stunning! Dellen is the place to go. They are friendly, helpful, patient, honest, and most of all make you feel welcome. The environment in relaxing and I never felt pressured. I feel this is the beginning of a great relationship and my only go to place for me and my car.
Very friendly low pressure sales group. Took the time we needed to come to an informed decision. This was our first experience dealing with Inkeep but look to continue a friendly business relationship.
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