Holly was great! Go see her, she was passionate, honest and knowledgable. Got a very fair deal on a used Honda Civic. Would gladly buy from Holly again.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Bought my Chevy Cruze from salesman, Dale D. (no longer works there), a couple years back and gave him the nickname "Chevy Dale". He never gave up on me and never pressured me. He was patient and persevering. A very kind man. Now, I take my Cruze to the service department there and they are great to work with also. Is this dealership too good to be true?! Anyway, so far so good with American Chevrolet!
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Excellent experience - salespersons were professional and knowledgeable of the products.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!
Most smooth riding car I’ve owned
by SMay from Texarkana, TX
November 15, 2018
This vehicle drives and rides so smooth, I love the sporty look of the exterior, there is plenty of legroom between the back and front seats, very roomy in the front
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
by Traverse Lover from Bainbridge, GA
January 12, 2019
I love my Traverse. It is dependable, and is comfortable. It is roomy inside and has plenty of room for storage in the back. I would buy another one if I could.
Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and I am looking forward to future purchases. Pat has shown that customer needs come first.
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From the moment we decided to buy a new car until we drive off in it, we were well taken care of! All of the staff were very helpful and even helped entertain our 3 year old while making the deal! The service department was great when we wanted to add accessories to our car! I won't buy from any other dealership, no matter where we live!
Most luxurious truck I’ve owned
by KBabcock from Saint Petersburg, FL
November 8, 2018
Incredibly luxurious, smooth ride, new tires, converts into a full size pickup truck when needed. I would highly recommend this truck to anyone! Love it
Great serviceLinda was fantastic in helping me purchase my Equinox . Would recommend this dealership to everyone. Equinox rides nice and has great gas mileage
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
Really nice dealership with great lounge area to wait and relax in while waiting on car to be serviced. Service staff are all very helpful and kind also.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
Great and friendly people at Dellen! I love going there! Always a pleasure to deal with the folks at Dellen! Always fast and friendly service!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Came in to get an oil change Which was done on time and ended up purchasing a new vehicle. Larry Weaver found the exact vehicle I wanted for my wife at another dealership and had it brought in and prepped by 4 pm in order to surprise my wife. Way beyond the norm, I guess that is why this is our third vehicle from Dellen. Not to forget Linda Maybee , great sales person to work with. Thanks to everyone involved, Even the gentleman who prepped the car and I apologize I have forgotten his name as he dropped everything to shine it up. Thank you all again
Love it all
by Redskin Fan from Goldsboro
January 7, 2019
I love my Chevy cruze It's great on gas. It is reliable on the road and very roomy for trips. Me and my wife truly enjoy it. It's our vacation car.
Eli listened to me and when they didn't have the car I wanted on the lot, he went and along with his Manager found exactly what I asked for. Even when I changed my mind at the last minute it was not an issue, they quickly changed gears (no pun intended) and found the car that I really wanted. They had it on thier lot quickly and exactly when they said that it would be. Signing the papers was quick and easy and every question I had was answered with a complete explination. I didn't feel rushed and and patience. I have had a few things done to the car after I purchased it and they have done a fantastic job from beginning to end. Juan in the detail shop has made my beautiful car stunning! Dellen is the place to go. They are friendly, helpful, patient, honest, and most of all make you feel welcome. The environment in relaxing and I never felt pressured. I feel this is the beginning of a great relationship and my only go to place for me and my car.
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
Just came in for my routine oil change they always do a great job getting you in and out so you can get on with your day. Bought my vehicle last year and they have always taken good care of me.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
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