Best car buying experience ever. I was looking at the dealership in the TriCities. Not happy with trade offer so sent a message to Walla Walla Valley Honda. I was called within one hour. They asked me exactly what I was looking for and expecting. I told them. Bottom line their first offer was $3500 more and the 2018 Honda Accord Sport 1.5L was at invoice. $4000 net different from other offer. I also received a lifetime powertrain warranty.
I walked into the dealer and I never felt like I was having to negotiate back and forth for the car I wanted.
Erick was my salesman. He was as professional and knowledgeable as could be. I am highly impressed. Thank you Erick! I’m letting everyone know.
It was a pleasure purchasing another new vehicle from this dealer. Cameron Stevens was my salesman. He was very well informed and attentive to my needs. I will purchase my new cars at O'Brien Motors. They are extremely easy to deal with and customer satisfaction is Number 1 with them.
I worked with Erick Melgoza on getting my 2017 Honda Civic 6-Speed manual transmission car. It's everything I've ever wanted in a vehicle. He was very helpful, friendly, and informative. I never once felt that he, or Bryant Gibby (the General Manager), were trying to rush me or make me buy something I didn't want. They made the process so easy and smooth and I am now forever a Honda girl! I would HIGHLY recommend everyone go there to get their next vehicle. These guys know what they're doing and will make you feel like family.
My wife and I had a bad experience with a dealership and decided to visit O'brien's to look at some diesel trucks. Two sales reps were getting information on different vehicles within minutes of pulling in the lot and we had zero pressure from the sales team. My wife found a nice late model turbo diesel that she fell in love with. We didnt expect to process the trade in and sign for the truck that day as it was late but multiple people stepped in were very polite to the kids, helped finance the truck at their closing time along with a grate trade in value on my wife's vehicle. There was no hassle with the finance team and no tricky business involved. We will return to this dealership in the future. Thanks again Cameron for you help and patience.
THANKS O'Brien Chevrolt -Nilsson and Paul Groen for all your help.. you made my car buying experience pretty easy...thank you again, love my new car....
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