"The Most Honest and Professional Buying Experience"
by CT from DealerRater.com
November 28, 2018
We have not purchased a vehicle from a dealer in a very long time. However, I would like to take this opportunity to recognize and commend Sales Representative Karona Meas, who demonstrated an exceptional mastery of professional skills. He was very effective in maintaining excellent communications with us thoroughly. He handle our vehicle transaction in calm, cordial, tactful, and firm but no pressure what so ever. Everything he said in referenced to the purchase of our beautiful 2015 Chevy Silverado LT Z71 was true and 100 percent accurate. I recommend Karona Meas to anyone who is looking for an honest, no hassle and no pressure when purchasing a vehicle in the future. Bob Steele Chevrolet should commend employees like Karona who demonstrates and conveys a favorable image of the Bob Steele Chevrolet Organization. Karona was the friendliest, knowledgeable and with the ability to answer every question, we had. We will definitely ask for Karona on our next vehicle purchase. The best experience ever, Karona goes above and beyond to ensure one hundred percent customer satisfaction. Bob Steele is very fortunate to have Karona Meas as a sales representative. Thank you Karona for the most wonderful and enjoyable buying experience, we will definitely ask for you next time.
Mi experiencia en la compra de mi guagua fue exelente la vendedora Beatriz muy profecional siempre afuego con nosotros, buscandonos opciones manteniendo siempre la buena cara y la pasiencia hacia nosotros y la familia por el tiempo desde que llegamos, en la busqueda de nuestra guagua asta la compra de esta misma.
Jack Bass was courteous, polite and knew his product. He explained everything and was very helpful with questions that I had. He was not a pressure salesman which was wonderful to see. I would recommend him as a salesman to anyone buying a Kia from your dealership. Ed Cotto has been my go to service person since owning my previous car and has always been excellent to work with.
My battery was bad and just about out the door and the people in the service department did a really good job with finding the problem and gave me a good price on a new one. i have had service done before on my 2010 F150 and they have always taken care of it and me during the process so I am happy with them. May even buy a truck when they get one with the options I want
I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
There comes a time in our lives that things don???t always work out, where you feel like you hit rock bottom and desperately need someone to extend an ???olive branch ??? to you to help you out. The day I came to the dealership I was at the lowest point in my life. I was stuck in a vehicle that I could no longer afford due to unforeseen circumstances that I had no control over. So let me start by saying how thankful I am for the care and support I received during my visit at the dealership. Everyone was so very compassionate, caring ,honest, respectful and very positive and that???s very hard to find these days. They were also very understanding of my situation and worked very to help me get. in position to get back on the right path financially. They not only were sensitive to my emotional stress but also very accommodating to my disability as I have been battling Parkinson???s disease for almost16 years. They made me feel very comfortable and made sure I was not under any stress during the entire process. I cannot express enough how thankful I am for your kindness! I am a Loyal Customer for Life. Thank You!!! 😊
I have purchased several cars for myself and my daughter from Sal and BJ. This time they knew what I was looking for and they called to say they had something for me. I visited, drove the car, and within two hours I was very satisfied to be driving my car home. Sal and BJ are very friendly and accommodating. I will continue to go to D&S for my transportation needs.
Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and I picked out the one I liked best and it had a fair price from the research I had done and we did the paperwork and done. I was in and out in exactly 3 hours and hour of that was testing and looking over the vehicles. Smoothest auto purchase I've ever had and I'm 52 and have bought plenty of vehicles. Also the young lady I dealt with at the front desk was very friendly and professional.
I loved my experience with Charlie Hodge! Super attentive, professional and caring. Followed up and got me exactly what I wanted. Thank you so much!
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