Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Going through Champion Auto Sales was an extremely smooth car buying experience. Our salesman, Andrew, was very patient in explaining each step of the process. After a first test drive, we noticed a slight issue with the car that Andrew immediately took care of, and let us verify that everything was fixed to our liking. There was never any pressure, and the whole experience was hassle free!
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
I recently purchased a car from Karl, who was just an absolute pleasure to work with. Friendly, knowledgeable, helpful, genuine- he made the entire process simple, easy, and truly enjoyable. Can't recommend him enough, as well as the other employees- the financial team was excellent, and it was overall the best experience I could have asked for!!
The car I wanted to look at was readily available, and they had a couple additional cars in the price range to look at as well. I ended up not buying from them, and they did not try any high pressure tactics to try to change my mind. They thanked me for looking and gave me a card in case I changed my mind.
Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
I went in not knowing what I wanted to purchase an SUV or a car and had no clue what manufacturer I wanted. Ivan wa great we talked about my must haves and we test drove 4 vehicles on two different days. I ended up with a 2015 Toyota Avelon hybrid, the process was so easy and I love the car. Thanks Dorschel & Ivan!
The Transfer process was unfriendly. The vehicle I was interested in had to be released from
My hold and I had to wait until it came back on the website to request s transfer.
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