Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
My service advisor did an excellent job of informing me what the techs found on my vehicle. He helped me determine how to best care for my vehicle and he arranged a rental for me while my vehicle was there for service.He also kept me informed during the service, and was very helpful.
I bought a car here YEARS ago. I brought it in for service and after the experience vowed NEVER to go back. I told the manager his dealership was the best advertisement for Toyota.
I needed to get my car tuned up including new brakes and shocks. I called and set up appointment for the next day. When I got in my car the sound was so bad, I asked if I could bring it in a day early.
I did, they took me where I needed to go. Everything was professional, friendly, and quick. I couldn't believe it. Technicians were great and so was the front of house and management, where the problem was before, Good Job Cardinale!
Everyone was down to earth, friendly, and completely honest with me at this location. The buying process and the price was so much better at this location then at my home location so I drove one hour to get my car at this location.
Friendly and knowledgeable salesperson (Dalilah) made experience a great one! It was more like dealing with a friend! Nice to hear all the folks felt part of a good team, which demonstrates good management and fair treatment of staff.
Friendly dealership and the facilities were excellent . The salesman was persistent online and I received messages stating - what can I do to earn your business ? I suggested coming down at least 2,000 on a used vehicle and I Woud walk on lot again .
My suggestion was based on at least 5 other vehicles in general area ... same make / model and similar mileage . Those 5 cars were 3-6 thousand less expensive .
In under thirty minutes he emailed back that they could come down 2 thousand . I didn't reply back , But walked into lot some thirty minutes later . The vehicle was in same condition as 24 hours earlier - dirty in and out , and looked like it might have needed a tune up under the hood . I said nothing about that . Later I asked in office what total would be out the door with tax ...title .. Now I realized I was some $ 1300-1500 over my budget and chose to decline . He said - ok make me another offer ... and I did . Later he brought his boss in . This gentleman said - " We worked very hard on this deal and I need you to honor your word !" I looked at him in amazement and reminded him that I never promised anything other than walking onto the lot . He eventually backed off . We talked a bit more, but I chose to pass .
The next morning I found my car - same make / model ....mileage for my target price plus a lifetime power TR warranty .
I found it interesting that Nissan of Seaside assumed they had a deal and went as far to question my integrity . I can only conclude that perhaps they were desperate for a deal .
Seller den is very nice guy. But he talk a lot. I think all American customer like that.i recommend go to buy this dealer. All dealer finical manager is so dangerous because they need extra money they sell mainthei package .
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