The best buying experience ever. We knew what we wanted to buy. All we need was a good sales person who gave us confidence that the price was right. Many dealerships do not recognize that women are decision makers. Jim knew who wanted the car and he was totally inclusive of my needs. We were under a time constraint. Jim was on top of moving the process along. We are happy owners of a Nissan Rouge
I highly recommend this dealership. Internet folks on top of their game. The new management team worked the numbers for me as I requested and put me in the exact vehicle I was looking for! Overall great experience.
I appreciate the uimpressive knowledge and delivery of information by Ernie and Donna regarding the complicated features of my new 2016 Accord. I could not ask for more friendly and professional service for a first-time female client. I look forward to dealing with Flowers for future service and maintenance.
Good selection of new and used cars to choose from. Customer Service Representative was great to deal with, other personnel were extremely polite and pleasant, nice happy atmosphere and people to deal with.
Thanks a lot Allen had a good experience . Thank you for making it possible for my trade thank you Toyota Thomasville for hiring a good employer . I will most definitely recommend this dealership to my friends and family. And I am still in joying my RAV4.
Impressed with the improvement in customer service
by Cynthia from Thomasville, GA
September 5, 2015
While the experience was much better this time, I've had problems with my 2009 Honda Accord XL that I have not experience with prior vehicles that cost a lost less. The customer service was much better and they worked me in without an appointment.
My husband bought a truck from Riverbend in 2003 and was so satisfied decided to return for another purchase. Our salesman Chris Carroll and the used car manager treated us so kindly. They were more than willing to assist us in anyway and very nice during the whole process. A small town dealership with small town values and integrity. We have always had a positive experience with Riverbend and this time was no exception. Thanks Riverbend for everything!
Great, prompt service was well pleased. We were traveling to the Tampa area and had trouble with the car. The service department took us right away checked out the car and sent us on our way in less than two hours
Great salesman, Ron, who was very thorough and patient in showing us the possibilities and seeing that our car was delivered to us just as we wanted. There was a glitch higher up in the hierarchy. What I would call the usual car dealership tango. Stick with it, though...in the end they were fair.
I needed a new truck and Legacy fulfilled my needs perfectly! Their staff was very helpful and friendly with no pressure and that’s the way any dealership should be! Thanks Much!! I highly recommend Legacy Toyota!!
Artie worked with me for 2 days to buy a new truck and was very patient and helpful. He made the experience a very good one. He went out of his way and stayed to 10 pm to get the truck and paperwork ready. GOOD JOB ARTIE!!
I found a vehicle online that was at Tallahassee Ford. I sent an email asking if it was still available and Matt responded within minutes and asked if I wanted to set up an appointment to see the vehicle. This was Friday evening around 8pm. I showed up the next morning, test drove the vehicle, and was driving away in it a few hours later. The vehicle was as advertised, negotiations were reasonable, and Matt was a pleasure to deal with. Additionally, the vehicle I purchased qualified for the Nationwide Extended Warranty program which is good for 20 years/200,000 miles! Folks, this was the 12th car I've purchased from a dealership and I don't sign the papers until I feel like I've gotten the absolute best deal I can. The presence of this warranty put buying from Matt and Tallahassee Ford over the top for me.
I went to dealership with the word ..NO ringing in my ear but I met salesman Eric McNeil.. who coached me threw the process. Even when it looked like I was going to hear another No he said he would do all he could to see me smiling in my new car.. After him and his Manager Faught and faught I finally got the word YES.. Legacy Toyota will fight for you...Thanks Eric for never giving up..
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