Dean Salzer was pleasant and enjoyable sales consultant to work with on my trade of a Dodge Dakota, which was my tow vehicle, for a 13 F150 that met my present needs as I switch to a travel trailer from a motor home. Selection and variety of F150 models was vey good and I was able to find a truck that really met my needs.
I went to a few lots before hitting cfac and i absolutely love how they helped me with finding a vehicle for my family and my man who is 6 foot 10. :) i worked with Gene and he is so friendly took care of us like we are family. The stereo does not work in the vehicle so they are putting in a stereo at no cost to me. The vehicle is spacious and roomy just what we needed. Also they helped me get financed in order to get a vehicle and i have no credit score. Thank you cfac i have been looking for a car dealership that i can go back to and i have found one in you guys.
THANK YOU VERU MUCH.
We got our vehicle serviced yesterday. The quality of service and the remarkable customer service we received from Dani is what this dealer is known for. She is the kind of employee that every employer dreams about. Promote now! Send to advanced schooling now!
Originally went in to look at a used car that was available the evening before because I was messaging about it. When I got there was told it was sold. Wasn't happy about that. So went with Mafi to look at what else was available. Had a good experiance with him. Picked out a Rav4 that I liked. He was good to work with and got me a new rig at a price that worked for me. Thank you Mafi!
Got excellent service from Jeff and Sam when I went to buy anew Camry. They were both knowledgeable and courteous in describing the vehicle's features and answering questions I had. I recommend Jeff and Sam.
I stopped in to get their best out the door price as a comparison quote for a 2017 Sienna. Despite going to the used lot by mistake, Jim took my information and called the new car lot. He gave me a rough number with the promise of a final figure via email. As promised, I had a final quote within 2 hours. This figure was lower that the first dealership we looked at, so we went with Toyota of Olympia. They traded another dealership for the color I wanted and within 4 days I was driving my new Sienna.
I discovered scratches on the side view mirrors from the prep and brought it in the next day. Carlie and Tyler looked it over, agreed the mirrors were scratched by the dealership and promptly authorized replacement at no expense to me. I couldn't be happier!
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
I have always felt that I???d rather buy a house than face the turmoil of buying a vehicle. Mullinax???s approach is straightforward and fair. Our sales associate, Chad O, was excellent. He was knowledgeable and efficient in helping us find a solution.
by Tina S and Family Loyal Customers from Tacoma WA
July 11, 2018
These guy's aren't in the business just to make a buck they really care about their customers. This is the best dealership in Washington state
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