So I love my new car but. I don't like it when I get taken for a ride. Got my car knowing it had a new motor put in it . New being a different one . Don't know who I delt with sorry I forgot his name . When I asked about how many miles we're on the new motor I got the story well shouldn't be much more that what was on it oridganaly. Car had around 42000 miles so after we got all the paperwork done still no answer on the miles of the new motor. Well long story short it had around 58000 miles on the lol new motor. Paying alot of money for this car should have got a better deal feel taken . But would like to mention something Boyd was awesome took great care of me guess maybe he should be running the show just saying. And the Yung lady in the kalkaska office was great to but that's it
It is one of the best car for money it cost.
by OlegB from Woodbridge, VA
August 14, 2018
I like it. It is god when rainy or snow days. I can be on time on work at any weather condition.
It is one of the best car and not expensive.
good service help all good as much as you needed buy from this company you cant go wrong all in one place any thing you ask they will do all they can
Great SUV, bad gas mileage
by Toddtv from Shakopee, mn
December 23, 2018
This truck has been a great vehicle. Love the roominess and power. Doesn’t feel like I’m stuffed in there. Only a few inches shorter than a suburban. Very easy to park and drive. Power is all there when you need it. Only reasons for a 4 out of 5 star is the fuel economy, but I didn’t buy this a a soccer wagon I bought if for utilitarian purposes so I’m not really concerned with economy.
My wife and I stopped in to look at a vehicle. When we arrived we actually found 2 vehicles that met our needs. Eric Hernandez was the salesman that patiently helped us with our final decision. We test drove both vehicles twice. There was no pushing or persuading by Eric to either vehicle. He simply stated facts of the 2 vehicles not leading us to one or the other. I would highly recommend Eric as your salesman at Serra Traverse City. Eric coupled with their fair pricing and friendly staff made it a non pressured and pleasant buying experience. To top it all off, we had forgot our title to the car we traded in, back home in Rockford, Michigan. Eric graciously offered to meet us half way, allowing us to enjoy our new car over Memorial Day weekend!!! Again, cannot say enough about Eric and Serra Traverse city.
reliable during winter season
by jahlove from grande prairie, alberta
January 11, 2019
it is a very spacious car good for families and very reliable during winter specially it is all wheel drive and it has fuel economy
Very smooth process! Having this be the first time buying a car on my own I was nervous and excited, mike and the staff were very friendly and helpful. The car was exactly what I wanted, even tho it was an AS IS and the price was to good to be true made it kind of a scary deal but all turned out good. I'm super satisfied with the car overall and the staff made the process that much greater. Would recommend this dealer for sure!
Love the space it provides
by Jack E from Kingston, PA
January 4, 2019
This,is my first van I've owned and love the room especially the headroom as I'm 6-4 I'm only sorry that the,quest is no longer made
I originally stopped in to look at used trucks. While they had a few nice ones on the lot, they weren't quite what I was looking for. I told Mike Krimmel what I wanted, and he said he would let me know as soon as they found anything. Less than a week later, he sent me a picture of my soon to be new truck. The whole experience was a pleasure, and they were very repectful and helpful. I would definitely go back, and do refer my friends and family to Mike Krimmel at Serra of Traverse City.
Best Truck Ever
by Kracker from Bangor, Pa
August 10, 2018
I am on my fourth Titan and have loved everyone of them the power is awesome and the interior is way better than reviewers are saying. The Rockford fosgate stereo is awesome though not as good as it could be but you won't notice. I had a 4 door long bed 2008.5 should have kept that one they are hard to find now.
The car surpasses all my expectations with reliability and fuel mileage. I average 60, 000 miles per year, and get 35mpg in winter, and 40mpg in summer months. Rotate tires, change oil, never a issue and has a high trade in value at 90,000 miles..
Derek and Boyd went above and beyond my expectations! They were very friendly and very helpful! They can get you approved right the way and they have a nice quiver if vehicules to test drive! My only drawback was the warranty of the vehicule witch is not very clear but they did awesome! Kudos and thank you!
It's fuelsaving and reasonable price.
by well from Arlington.Tx
December 19, 2018
It is good in overall.The appearance is beautiful and modern.The space of the rear seat and truck is big. It's fue lsaving and reasonable price.
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