A little bit out of the way but worth it! A great markdown got me in the door, but there was no pressure to upgrade, even though my options were laid out for me. They made time for me and didn't make it seem like they wanted to be on to their next customer.
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here (the salesman Breck in particular) to make it a non stressful event for me this time, and also my previous purchase also a few years ago. Price was really good and no haggling needed nor desired on my end. I dont usually do surveys of any kind, but I would recommend this dealership for sure.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
We went to Rydell's looking for a used pickup. We were met by Dawn who was a sales representitive. She was most cordial and attentively listeded to what we were looking for in a pickup. She made suggestions and arranged for test drives.
The experience with Dawn and Rydells was most pleasing and enjoyable. Yes, we did make our purchase from Rydells that day.
Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe
We looked at 500+ used trucks before we found our diamond!!!
by Determined from DealerRater.com
September 5, 2018
We really appreciated the kindness and efficiency of Mike Juhl. Our need was super specific and he was not judgmental. It was really hard to find a splint front bench seat, in a small truck, with automatic transmission, without too many miles. They provided so much good information from a distance and we did not mind the beautiful long drive. Would do it again in a heartbeat! Thanks, Mike.
Everybody was very kind helpful understanding can't say enough about them Help us find a vehicle in our price range was not pushy and was shown empathy about my dad having cancer surgery I really appreciated that
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