I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I was debating, and was very patient with me as I deliberated over a couple months. Not pushy at all. Highest recommendation from this customer.
I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone!
GREAT LONG DISTANCE PURCHASE! I bought a low mileage used Mercedes SUV from Napleton Westmont Porsche in November, 18. It is a beautiful SUV that I got at a great price. They price to move! Although I was hundreds of miles away and not able to see it in person I trusted them that it was in excellent shape. They shipped it to me and it is beautiful! I ended up having a cosmetic issue and a automatic seat issue but Westmont was able to address the problems to my satisfaction. I would certainly recommend Westmont to anyone in the market for a vehicle. It was great working with Dominique, who sold me the car. She kept me updated throughout the process. And when I had a couple of unexpected issues the Preowned Manager, Peter, was able to take care of them. HIGHLY RECOMMENDED! Thanks again Dominique and Peter!
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
I was very pleased with my car buying experience. Anthony Juliano went above and beyond to help me in my decision between an Accord, CRV and other vehicles I was considering, patiently answered all of my questions, and thoroughly explained the different models and options, all without any pressure. My experience with Linda Naus was equally pleasant. She presented options to me professionally and without any pressure. I wasn't feeling well that day and she made sure that I got through all the necessary paperwork as quickly as possible. It was a pleasure to work with both Anthony and Linda and I would highly recommend both of them and the dealership to others seeking a pleasant car buying experience.
Having driven an hour to check out a car, I was immediately impressed with the size of the dealership and then from the moment I walked in the door you just feel like you mattered. Kevin has a very relaxed approach and makes you comfortable. Car was exactly as described, I purchased it on the spot after taking it for a test drive. I would most certainly return and would want to work with Kevin specifically.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
I recently bought a used LR4 from Robbie and Jamie at Luxury Auto Selection. From the minute we walked in it was the most relaxed, pressure free, car purchase I’ve experienced. Wayyyy better than the endless haggling and upsell after upsell that happens at a regular dealership. The selection of cars is impressive and overall the customer service was just great. I’d buy from these guys again for sure.
They move very quickly during the purchase process. Very friendly team and the Porsche genius was very knowledgeable. They missed several small issues on the delivery of $100,000 vehicle. The issues were simple to fix at another Porsche dealer no charge.
This is my third Porsche bought at this dealership. The Porsche Exchange in Highland Park by far is the best Porsche dealership in the Midwest. From customer service to technicians to sales they care about you. I've owned many cars and I will continue to buy my Porsches only at the Porsche Exchange in Highland Park. Thanks so much for everything like always. Herb Willems
Excellent facility. Great salespeople. Peter was mine. Very caring, professional and knowledgeable.
I had a great experience buying a car at this dealer. I would highly recommend this dealer and salesperson.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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