In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
My experience with the dealership was all positive from the time I arrived. I was quickly checked in, given a new Macan loaner, and back out the door within 10-15 minutes. I received a text message with my service contact and a call when service was completed. The cashier was open until 8pm so I was able to pick up my car after work. They even gave me a discount for being a Porsche Club member. I highly recommend Porsche Fresno for your service needs.
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