We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Steve Roberts very helpful and everything went well. Traveled from Fort Wayne to Muncie because they were willing to negotiate sticker price, as noted on their cars.com listing. So we knew what we would be paying before making the trip. Willing to negotiate on trade in value and CarDoc.
Amazing facilities, great hospitality, and knowledgeable staff. This place helped me by my first car by myself and is helping me purchase my next ride. Definitely stop in here to purchase your next car.
Super easy to find cars on their web site and making arrangements to come into the dealership to see the car we chose.
Personable sales person, Silas Phillips, was knowledgeable, efficient, and easy to work with. Thanks!
I just spent an hour with Silas Phillips at Victory Honda purchasing my car. I must say that it was the most pleasant experience purchasing a car I have ever had.
It is the 4th of January and 7 below and looking at cars on the lot is not a lot of fun. Silas braved the cold with me as we tramped through the snow.
Silas made the process friendly and painless. He has a great demeanor and personality. I would buy from him again.
By the way, I hate buying cars and am usually an ill tempered customer.
Tahank you Silas, I will be back for my next car.
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Great experience. Have bought multiple vehicles from this group. Geoff Cook has helped me with every purchase every step of the way. I won't go anywhere else. I feel like Geoff has my best interest in mind and I can trust him to give us the best possible deal he can. I have never felt pressured to buy anything.
Or lease was coming to an end So, we thought we would come in & get some ideas. We asked for Teresa, since she had helped us previously. As per usual she was excellent. We asked to see a Soul & a Sportage. Both were very nice . The color of the Sportage was deep red & a tremendous fit for both of us. Then Todd Castor was great help with explaining the paper work. This is our 5th Kia & undoubtably not our Last. Thank you Teresa & Todd.
I have been waiting for the Kia Stinger for over 3 years to finally be available to purchase. When they announced that yellow would only be limited to 400 units, I didn't think I could get one. Jason Fox reached out to me through the kiastinger.com forums, and put me in touch with Lucas Boehm after a horrible experience with 5 other dealers.
Lucas was awesome to work with and we had a deal for the car worked out in about 2 hours via phone, text, and email.
Easiest car purchase of my life, and the best car ive ever owned. I can't say enough good things about Lucas, Jason, and the entire team at Kia of Muncie. I drove 550+ miles to go buy from them, so that should tell you how good they are.
Thanks again guys, I love my new Stinger!!
Bought my Chevy Cruze from salesman, Dale D. (no longer works there), a couple years back and gave him the nickname "Chevy Dale". He never gave up on me and never pressured me. He was patient and persevering. A very kind man. Now, I take my Cruze to the service department there and they are great to work with also. Is this dealership too good to be true?! Anyway, so far so good with American Chevrolet!
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were a very important factor in traveling from Fort Wayne to Muncie. After working with you, we feel we definitely made the right choice. Thank-you again! We absolutely love the car!
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