I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
My wife and I went in to have both of our vehicles serviced and we saw a sharp Silverado on the lot. When my wife ran into our salesman Arlin she mentioned the truck and he started telling her about the fantastic rebates GM had just put out that day (12/1/18) and that everyone qualified for GM Employee Pricing. When I caught up with them my wife deferred to me and left Arlin explaining everything to me. He then brought the Silverado he mentioned to me into the service bay since it was pouring down rain. He went over the vehicle explaining features and accessories and the let me take it for a test drive. My wife and I just loved the truck. When I returned I told him what it was going to take for me to trade and he went to work. We were able to work a deal with my trade-in and we got a brand new truck. The reason we keep trading at Hiday's is they treat us like family. We purchased our first car thru Hiday's in 2006 and they have called us by first name ever since. I would highly recommend Hiday's to anyone for superb service all around. From the sales department to the service department everyone is super.
Hiday motors in Bluffton, IN always brings a best-in-class experience. My family has always trusted them for all of our buying and maintenance needs. They truly go the extra mile to make sure your needs are fulfilled.
Brooks helped my husband and I get exactly what we wanted but actually exceed our expectations! Not only did he put me into a vehicle that I wanted but he delivered it to us on his own time, took the time to show us every feature from front to back, inside and out! We had an exceptional customer experience and will most definitely be back to get our other vehicle from Hiday and work with Brooks again! It also helps that he has a great attitude and wonderful personality and sense of humor! Thanks Brooks! Josh & Sarah Johnston
It was a great experience throughout the whole process. This was the first car dealership that I didn???t feel pressured into buying a car. If I wanted to go home and think about it they would???ve let me do that.
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!
Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and I am looking forward to future purchases. Pat has shown that customer needs come first.
Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From the moment we decided to buy a new car until we drive off in it, we were well taken care of! All of the staff were very helpful and even helped entertain our 3 year old while making the deal! The service department was great when we wanted to add accessories to our car! I won't buy from any other dealership, no matter where we live!
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Bought my Chevy Cruze from salesman, Dale D. (no longer works there), a couple years back and gave him the nickname "Chevy Dale". He never gave up on me and never pressured me. He was patient and persevering. A very kind man. Now, I take my Cruze to the service department there and they are great to work with also. Is this dealership too good to be true?! Anyway, so far so good with American Chevrolet!
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