Used Cars for Sale in Portland, ME

I applaud James Mathews, Thaddeus Green, and William Valle for the exceptional customer service I received in my recent 2018 Hyundai Tuscon purchase. Early on in our negotiation my husband passed away. Jim and Thaddeus were very patient with me and when we resumed negotiation they met every challenge and I mean "every" challenge, I threw at them without waivering once. My hat is off to both of them as they demonstrated great communication skills and the ability to handle some tough demands. I also want to thank Will in completing the financial transaction, quickly and smoothly. Since my purchase, Jim has contacted me to insure everything was running smoothly, extending an open door policy to call if anything appears wrong with the vehicle. Kudos to Rowe Ford/Hyundai for recognizing great employees.

Absolutely love my Hyundai Tucson sport! I would definitely buy another in the future. It’s comfortable, great on fuel plenty of room for everyone it’s stylish.

I've been looking for a new truck for a few months. I started the search with Nick Nedeau back in Nov and left the lot with my dream truck yesterday (1/11). Nick was extremely informative, very knowledgeable and his no pressure mentality led me to the purchase of my new truck. He and his team took such great care of me that I can without hesitation recommend him if you or a friend are looking to make your next auto purchase. We've all been there: there are times you feel like you've been "sold" a car and other times like you've "purchased" your car and I have to say, if you're looking to make a purchase for you or your family Nick and Berlin City is the place to go!

This car is wonderful! It handles very well, is extremely comfortable and fun to drive, is great on gas mileage, extremely reliable and is technologically superior.

Looking back, I'm blown away (in a very good way) by the whole experience. I picked up my Shadow Black Focus RS on Saturday, 9/17 after 2 - 3 weeks of negotiating. It was ready and waiting when I arrived in Westbrook. I think I was still in a state of shock that I was actually picking up an RS but was immediately greeted upon arrival by Ed Giroux. After having gone back and forth texting and phoning for the better part of 3 weeks it was a pleasure to finally meet him. Ed made the deal happen. He worked with me to get the car at a price I was comfortable with. He was totally responsive to texts, email, phone etc., totally professional and incredibly fun to work with and he knows the car inside and out. Before leaving, his crash course on the key features was effective, efficient and given with military precision. Between working with Ed & Rowe Ford, it was worth the price paid and the 280 mile trip to Maine ...and back home again that same day. I've been buying Fords for 30 years and Rowe is a very impressive dealer both from an aesthetic view and from the way they handled the entire car buying experience after I arrived. I can't stress how impressed I am with Rowe Ford of Westbrook (they have another location I'm not familiar with). Thanks again Ed....

So after looking at another vehicle and wanting to trade in my 2013 compass (transmission issues) we were informed that the Jeep had 2 safety recalls and we weren’t able to trade it in at that dealer so we went straight to dodge and while looking around fount the 16 dart gt LOADED for a great price (31000 miles for 15000) we were able to trade in the compass and now me and my wife argue (in a friendly way) on who’s driving the dart and that’s really saying something because I’m a truck man myself and never even drove the compass if I didn’t have too definitely get one it’s awsome and fast as all get out

On 12/19/2017 my son and I escaped a roll over crash uninjured. I knew if I was ever going to drive again, I needed to feel safe. I didn???t have a huge budget but I knew I needed something reliable and with 4WD. After weeks of no luck, I got in touch with Ed. I finally had the perfect car the very next day. He helped find a car that met each one of my needs and made me feel safe enough to drive again! Thanks again Ed!!!

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

Nick Nadeau was tremendous. He was more than helpful and went out of his way to accommodate my family and I. He is the reason I bought from Berlin City.

Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!

True online buying experience. On the phone with Josh Bisson for 15 minutes and car was at my door step 1000 miles away in 2 days. I did pay $500 for the delivery but a very minimal amount considering the savings I had buying the car. Josh is great and I would highly recommend him and the dealership any day. I would also like to thank the drivers Penny and Barbara who drove the car through a blizzard to have it delivered on time. Great ladies, very friendly. The whole paper work at home was over in 10 minutes.

I bought my 2016 used when it was two years old and had 35,000 miles on it. At 49,000 miles the engine died and needed to be replaced. I was lucky that I did not go over the 50,000 mile mark, because then I would not have qualified for a free replacement since I was the second owner. The new engine is doing well, but this is still a cautionary tale. Also, I had t get one headlamp replaced about five times before it worked properly, and that was expensive.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

True story. My son comes home from UMaine for winter break and needs minor repair work done on his Saab 9-3. We take it to a local mechanic in Windham and drop it off on a Tuesday night. I get a call Thursday that the mechanic can't get the car started. He states he thinks he can get the key fixed (by taking it apart) and/or get a couple of other fobs that can be programmed for the Saab. Bottom line, 2 weeks later and he has not been able to get any key to work.(????) It's time to take it to a Saab dealership; Portland Volvo. The technicians there let Bryan Woodworth in the Service Department know that of the 2 keys that were dropped off with the Saab, neither one belonged to the car and the key (and ignition box) will need to be replaced. This is not a cheap option and I am furious with 1st mechanic's ineptness/delays. Dave Cleveland (Service Manager at Portland Volvo), called me back and was empathetic to my situation. Even though we are a first time customer, Dave offered a deal on the new keys and labor already rendered, and handled a recall item on the Saab within 48 hours. Great Customer service by Bryan Woodworth and Dave Cleveland at Portland Volvo! I would highly recommend their services in the future, whether you are a long time customer or a first timer like us! Thank you gentlemen!

Stylish, comfortable, ease of use, great technology and safety features, roomy, love all the bells and whistles, still trying to learn about everything, reliable, easy to drive

I recently traded my 2009 Honda Civic, which I had purchased at Berlin, for a 2016 HR-V. My initial experience with my salesman, Steve, was so good, I went back to him, and was not disappointed. He is easy to deal with, answered my many questions, and has continued to be available even after the sale. I have purchased many cars in my life, and this was about as painless as the process can be. I love my new crossover!

I like the cargo room and size of the car for maneuvering. I am very disappointed with the 28 MPG. I only have 40K miles on the car and the mileage getting worse. I don't understand why the reviews say 40 MPG? The front seats are quite uncomfortable and have no lumbar support. I don't sit in the back, however one friend said it was very uncomfortable and bumpy. Regarding the driver's seat, It took quite a bit of effort to add multiple pads and a lumbar pillow to help with comfort and get away from the head rest which curves forward way too much. I am 5 feet tall and the head rest cannot be adjusted for me. My neck was pushed too far forward. It was painful. The seat has very limited adjustments, only forward and back, which is unfortunate. I miss having an arm rest or 2 arm rests and a workable headrest. The motor is very loud, compared to other cars I have driven. I would recommend improving the seats, front headrests, adding arm rests, and significantly reducing the engine noise.

Purchased a 2015 Honda Pilot Touring. In fact, this is the second Pilot purchased with the help of Steve Gendron from Berlin City. He is the best. Handled the transaction quickly, friendly, and without any hassles whatsoever. Great car, great dealership, great sales person.

The car meets all my needs but for 30 k they should add a outside temperature gage to dash board. Around 25, 30 miles per hour transmission makes a noise like you hit a rock. Honda dealer sad is normal but it sounds like a bad transmission. I own the pilot lx base model 6 speed. Overall it is a good and spacious car.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I love this car. It looks good, drives well and is very affordable. It suits the spirited driver as well as the conservative economist. It is as close to perfection you can get in a vehicle.

I recently received a coupon to put toward an oil change and tire rotation. Great but it was for my previous car, a Nissan, which I have since sold. I called and asked if I could use it toward my current vehicle, a Honda CRV, and was told yes. I took my CRV to the appointment and filled the Service Rep, Richard Haines, in on my previous conversation. He was very professional and took care of my request with out a moment's hesitation. I appreciate the level of service "Rich" provided to me and will be sharing my experience with family and friends.

This car is a fantastic family car and holds everything you need for the family vacation and sports. Stow and Go is fantastic - roof rack if for your summer and winter sports equipment.

The back seat was larger than I thought and room in the trunk.It seems to be just the right size for me with good gas mileage.

I came to Eli after already working with another dealer in another part of the state. It was a complete contrast in experiences. The OTHER dealer started with giving me the "national" lease payment rate because that's what I apparently asked for. The OTHER dealer applied every high-pressure tactic including threatening me with inferior dealer service if I purchased the car somewhere else. Eli spent a considerable amount of time figuring out what my goals were for purchasing the car (what did I need on my trade in, what features were important or not in the purchase, what were the financial terms needed?) and then positioning the deal to meet my goals. Wow. What a difference of an experience. I also got the sense that if Eli couldn't get a deal to meet my requirements, he'd be upfront about that too. After the purchase, my wife and I stopped by the dealership and needed help with attaching a license plate EZ Pass. Eli immediately jumped on our need and tried to do the service himself, but when he was unable to got us immediately into the service team with minimal wait. Isn't that what service is about? Great job Eli! Keep it up!

I love driving this vehicle. It had 2 engines . Front Gas powered and Rear Electric Powered. There is immediate power from stopped on starts without hesitation. Has 5 different modes from eco and Hybrid to All Wheel Drive and SPORT mode. Mileage is great at approx 27 to 29 MPG. Plug in recharge is both 110V and 220V so you can plug it in ANYWHERE. The ride as my wife states is like butter.....what ever that means It is SMOOTH and quiet. Has lots of power for pulling trailer / 22 ft Boat and for passing quickly. Love all the safety features from 360 cameras and automatic brakes and side warning alarms. It even steers itself so you stay in your lane and don't wander. Exceptional Car.

The new service waiting area is outstanding. You are welcomed by a very pleasant person named Eric who finds out why you are there and directs you accordingly. Then Carla takes you information and fills out the forms for the service reps. After your service Brad fills out the final paperwork and sees you to your car. Definitely a five star operation!

We got a Pilot Elite after riding in a friends..We had a Lexus RX and wanted more space, but did not want to fork over an extra 35k to get the comparable Lexus or Acura. The Pilot has a masculine stance and has all the features that we could want for...the panoramic roofs , DVD player heated and cooled seats...even heated back captains chairs..the extra row. Large enough but not a monster. I have really been pleased...The only negatives are the radio is a little clunky with no dials. And the plastic on the interior is a little over powering at times and cheapen the otherwise lux feel of the truck. I have been really pleased.

I was greeted by John Phillips after two minutes of stepping foot in the dealership. He immediately offered refreshment as we sat at his desk to discuss my options. Once he figured out that I was looking at a Jetta we discussed the different models, and what was important to me in buying or leasing a vehicle from them. I was able to test drive 2 cars outrightly with him, a 2017 model and a 2018. He explained the differences and benefits in each car as I test drove. When we went back to his office we both had a better understanding of what I didn't want, so he began to offer different options in concerns with leasing/buying all the way down to interior color. He then took me to look at one last car on the lot, and before I even got in the drivers seat I knew that was the one I wanted!! I drove that one for a longer drive, and when we returned to his desk we began to more seriously discuss details. 3 days went by for me to think about it, and after a few phone calls back and forth, he was able to offer me an incredible deal, even matching the price for the same vehicle at a different dealership. The day I went in to lease the car, there was an intense snow storm and as a customer it was nice that he was willing to come in just to seal the deal as he knew I was in a time constraint of heading back to college in Connecticut the following day. It was a pleasure working with John Phillips and I would absolutely recommend he, and the dealership to anyone looking to buy or lease a new car. Thank you!!

German engineered Turbo diesel- the car was damaged and devalued by the emissions scandal. Tremendous value in a vehicle many consider undesirable. Performs well for a heavy feeling car

I grudgingly bought a brand new 2008 Elantra when gas prices spiked. Eight years and 255,000 miles later, I left with nothing but good things to say. In all that time, the only thing that ever went bad was a single alternator. That's it. I did all the regular maintenance, to include brakes, oil changes, and two timing belt changes. It eventually needed new struts. This is all stuff that any car will need at that mileage. But the engine and power train are as good as anything out there. All the buttons and everything electrical worked perfectly until the day someone ran into me hard and totalled it. Terrific vehicle.

I was in a jam with my fisher plow. They got me right in and fixed the problem while I waited. Great people very easy to work with. Life savers.

I like the vehicle but have had problems with the rear end. Currently being repaired. Drives well, handles well, great visability. Gas mileage is approx 18. A ton of room for my business use.

Nice and rugged and I really likes this car. Will also be towing bikes and other stuff. Can't wait for snow to test the 4 wheel dr system. Won't be passing to many gas stations but it's a jeep right?