Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
Brad was Straight forward. No False promises or Lies. Look at what he could do with my credit, showed me my options and with the help of the Sales Managers and Gus in finance Made It Happen. Very Professional
I was talked into coming in even though I told the Sales person I was not ready to buy, felt very pressured not to leave and to right up an offer, and that if I did not I would lose an incentive given to me for this day only. Shopping on my own I felt I needed to bring a man with me, felt I was being taken advantage of in my situation.
I was hearing weird noise coming from the engine area and wanted someone to look at it to see if there was a problem. I set an appointment and was prompt at starting. I am a widow and have to do all those manly things now. We have dealt with Larry Miller Jeep for many years and have always been treated well. I never hesitate to ask for help and that is why I knew they would help me. The workers are very kind and respectful.
I was referred to Brad by a friend of mine and I was not sure how it would go but we ended up leaving the store with a brand new car. I have a very raw personality and I was able to laugh and joke with him through out the process. His personality is great! I had rough experiences in the past with LHM so I was relieved it was so easy.
It was excellent because of Winter Jacobson. I was told by the Express rep that my issue could not be solved without coming in another day and making an expensive appointment, after I was told several times I could do it via express. Winter made that happen. She rocks and saved my day. You are top of my list due exclusively to the way she solved my problem. I was in and out in less than 15 minutes for under $100. She needs a big raise!
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I purchase a new vehicle every 12-18 months. I have dealt with every dealer in Utah County and the majority in Salt Lake County. Most of these dealings did not end in a sale due to poor customer service, knowledge etc.
I’m a self-admitted demanding customer, which naturally would preclude several dealerships.
I have purchased 2 vehicles from Doug Smith Jeep, American Fork, in the past 4 months. One new vehicle had issues I wouldn’t tolerate and the dealer worked with me and gave me a fair deal on a second vehicle, which was the same model etc. This would total 3 vehicles in 4 months.
Chris Smith and Gabe Smith are the most friendly and professional car sales folks I have ever dealt with. They understand the customers needs and wants and work tirelessly to make things happen.
They truly work for the customer. They are not pushy, overbearing or otherwise unpleasant.
The buying experience with them and their dealership is absolutely second to none.
I will never purchase a vehicle from any other dealer as long as they work at Doug Smith.
Doug Smith Kia--Best New Car Buying Experience I've Ever Had
by ted So. Jordan from DealerRater.com
September 9, 2018
The folks at Doug Smith Kia are awesome to work with. No pressure at all. They work with you and give you their best offer without all the hassle. Just bought a new 2018 Stinger G2. Dave Smith, Jeff Hartley and Darin Elggren were amazing to work with. Darin is an incredible salesman & Dave & Jeff gave me a great deal. What an awesome car from an incredible dealership. They treat you exactly like you are a member of their family.
Have been buying from Keith Holladay 20+yrs at the A.F dealership! Always friendly knows what we like, not pushy-just a comfortable, pleasant atmosphere. Keith knows the cars, options available makes it so much better when the dealer knows what he is talking about-no BS!!
Bought a 2018 Jeep Grand Cherokee from Devan Nelson. He is the best, most knowledgeable, low pressure and all around great guy. I had a wonderful experience!
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