We were traveling in Asheville on vacation & needed service.
by vacation from DealerRater.com
November 6, 2018
While on vacation in Asheville, our truck engine light came on and needed to have deff heater reservoir in tank replaced in order to continue using truck before shutting down. We called two other dealerships and explained that we were traveling from another state and needed immediate service and were told that it was a 30 day waiting period and could not help us. We contacted Asheville Chevrolet and spoke to Jimmy Shelton and told us to come in now. He took us right away and had the part shipped over night. The general sales manager Bobby Roussel and salesman Tony Valentine were very helpful and understanding and put us in a courtesy car for the two days so that we could continue our vacation with very little interruption. We appreciate the service that we received from this dealership and would recommend them to anyone. Thanks again from Randy & Lisa Bourg from Bourg, Louisiana
Tara ,Mike, John l like to think you great experience when we stopped to look at the gmc Tara had talked to us about i was surprised how great John was... great customer service. Mike and John stayed after closing talking to us about the truck..Tara you are great thanks chris help us the next day to. Thanks you want a nice no pressure go to All Star West Asheville thanks. Gary and Linda
Our company at Southern Alarm has been buying vehicles from Boyd for years and will continue due to the great service and ease of working with their team. Both Les Boyd and Mark Brown whom I recently worked with on the purchase of a truck, were great to work with. Highly recommend!
I can't say enough great things about the folks at this dealership. I was in the market for a new Prius, and I had looked online & at many dealerships. I found a new Prius in the exact color & options at AA online. I called the dealership to see if they still had the car, and they called me back within minutes confirming they had the car, and was able to quote me their lowest price. I was in shock when I was given a price that was 6k lower than anyone else. I asked them to send buyers order to my credit union, and got the car funded sight unseen. When I arrived they had the car at the showroom, and all of the paperwork ready. This car was spotless, upgraded wheels, etc. The car only had 8k miles, so it must have been a demo. I have had zero problems & when I took it to the dealership for service the Toyota folks said I had a great car as the VIN indicated it was one that was made overseas and was of higher quality. I couldn't be happier, and I plan to go back in Spring & but my daughter a car with them. Great experience & great car¿¿
What a great experience.... Jim was no pressure and had us out within 20 min.
Family business (which we love to support)
Honest no hassle business practices.
Definitely a place to buy from!!!
Thanks for the smooth transaction
I???ve had numerous cars through the years and I have to say my Mazda has been my favorite hands down. The buying experience was mellow with no pressure and I got the car details I wanted. Bill Shea was so helpful and knowledgeable. Thanks for a pain free experience
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