Was in the market for a new Jeep Renegade Trailhawk and dealt with Cole Mueller. Cole did a great job and found us the exact color and equipment we wanted. Great deal too! Highly recommend this dealer and will return for our next new car.
by Jewell Lee Courtney from Richland Center Wisconsin
March 20, 2017
In march 2017 I purchased a 2011 Chevy Silverado Lt From Fillback. The sales staff, management, shop, everyone. There made my experience a great a great one. I drove my truck to Phoenix Arizona and had a smooth comfortable ride. My fuel mileage was phenomenal at 17.5 at 70mph
One satisfied customer
Service work by a great auto shop,purchased my car
by Tina osterhaus from 63506 picatee creek
August 7, 2018
Mike and Glen are two of the nices people you will meet. They are so respectful and courteous of there customers. I was really upset one time about something they couldn’t control and got mad at Mike. He just stood there and took it. He didn’t deserve the xxx chewing I gave him. But he still treated me great. I wouldn’t have treated me great. I respect him now more then ever and I will never do that to anyone again. I felt horrible. Mike and Glen are awesome!!!!!!
We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
I was in the market for a used car after mine was in a bad accident. Everyone at Fillback Ford were incredible. :) Each step was easy and comfortable. I never felt pressured to buy anything and they listened to the concerns we had with purchasing a different vehicle.
The salesman î worked with was great! He worked on my time and made the buying process easy. Î would highly recommend buying a vehicle from here.
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