All of the staff at Marchant Cheverolet were very friendly and professional. There is no pressure to buy a vehicle and no hidden dealer fees. I believe this is a very trustworthy dealership who stands up to their reputation.
From the moment I drove onto the lot till the moment I left with my new Kia Stinger gt1. tony Washington greeted me immediately and made me feel comfortable. He offered a test drive and I was hooked, He was way more knowledgeable about the car than I expected, ive been in the car business for more than 40 years and usually its me telling the salesman about the vehicle he is trying to sell me. I also want to give a shout out to Adam Ritchie, he also went the extra mile for me in obtaining what was a very unique finance situation, I cant thank him enough and lastly Mike Brand in finance. He was very thorough and helped me get through this process quickly and explained the extended warranties in a way that I had not thought entirely through. The answer to what you really want to know is yes I will be returning to buy another vehicle from kia country and I hope these same 3 can help make buying a car as painless as you could ask for. I will also be referring anyone looking for a vehicle to kia on Savannah hwy. and ask for Tony, Adam and Mike. Sincerely. Henry L Able III
My husband and I had the pleasure of working with Mr. Tucker in the past. When we decided to purchase a new car, Mr Tucker came to mind FIRST and then KIA. Mr. Tucker is HONEST, KNOWLEDGEBLE and PATIENT. He knew exactly what we were looking for and pointed us in the right direction. When a salesman knows his product and get a feel for the customers, the selling part becomes easy. Mr. Tucker is a born salesman with the accumen to back him up. What a pleasure it was working with him. We brag about him to all our friends and family. Mr. Tucker is a great asset to KIA Country of Charleston.
Brent acknowledged me right away with a smile and a hand shake! That meant a lot since I was by myself and haven't shop for car in 14 years. He was so helpful throughout the car buying process and I felt at ease. Everyone else that I came in contact gave excellent service as well.
What car dealer employee, much less body shop manager, calls you at home to see how you are doing after finding your totaled car in his shop first thing in his workday?! I appreciate Jim Moody caring enough to make sure I am OK before redressing my auto repair needs. Treating you like family is so much more than cliche @ Palmetto Ford! Just another reason for me to be more thankful this holiday week! Gratefully, -Richard Horne
I previously left a 5 star review because our experience with the purchase of a used vehicle was excellent, however following that review, we had an experience that prompts me to revise the 5 star review. We had an issue with the transfer of our license plate from our traded vehicle to the new vehicle that was caused by an error on the salesman's part. After a couple of conversations with the salesman and manager about how to rectify the problem, they abruptly dropped the ball, forcing us to have to visit the DMV to get the problem resolved at a cost to us. It was an easy solution, and I understand that mistakes happen, but the dealership wouldn't even return my phone calls to give us direction. Very disappointing!!
Nicole was very helpful in the whole process of acquiring my new vehicle. The whole process was fairly quick. I didn’t trade my vehicle in and Nicole helped me get both vehicles home. I would highly recommend
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
This is the second time in the past year ive bought a car from Dalton and it was a great process both times. He was very helpful in the buying process of both vehicles and i would highly recommend both Dalton and Automaxx.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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