When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
A fun, smaller less expensive BMW
by Rae from Florida
January 1, 2019
We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
Very comfortable SUV
by Dusty from Springfield, VA
December 21, 2018
The RDX from Acura is a very comfortable car - with plenty of room as an SUV, and numerous features you would find on a high end vehicle. Love the heated seats!
I recently purchased a used vehicle from Faulkner BMW, excellent condition and minimally used 528xi. The entire experience was seamless, from my initial contact with the Internet team through the finalization and delivery of my car. I initially worked with John who worked with me to schedule an appointment with my salesman, Tommie Black who was very professional and honest. This is my 3rd BMW, and I’ve worked with a more local dealership on the 1st two but my experience at BMW of Lancaster has been by far the most impressive. Very comfortable, no pressure, and beyond accommodating. Highly recommend this dealership!
Amazon experience of sporty driving and luxury
by alpd from White Plains, NY
September 10, 2017
Love the vehicle. Owned it for a year. Great trunk space with the hatchback. Amazing performance with the premium, m package, and sport package.
Looking to add a new to me / leased vehicle. Even though we did not find exactly what I was looking for at this dealership the salesperson was extremely polite and knowledgeable of the vehicles I was looking at test driving.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
Fantastic dealer, great experience buying our 2019 Range Rover, Eric is awesome. Thanks Garret for your kindness we felt valued as a customer.Love the pickup and delivery you offer when buying from your dealership.
by Jan Pijpelink from Lindenwold, NJ
December 24, 2018
E-Pace for the spouse. Very nice design. Quality materials. Powerful engine. Great features. Very quiet. A head turner. The leather interior is beautiful. Great vehicle.
I was lucky to have gotten a Great Salespeson Eric
by I'm now part of the Rover family from Ephrata PA
February 24, 2016
I contacted dealership on a Sunday via email after researching the Discovery Sport and Eric Lucas reached out to me immediately. We set up an appotiment the next day, saw the car we liked and was given thorough details of the car, The finance mgr Jonathan came out to help with the numbers, worked on our application with the bank and BOOM got us approved with the best rate & comfortable monthly payment. We were also impressed with the service maintenance they offer, which is picking up your vehicle where ever it is up to 250 miles, they bring you a loaner and not just any loaner but another brand new Land Rover. When they are done they bring it back to you. I can't be more happy and satisfied to have dealt with Eric & Jonathan. If considering leasing a Land Rover, you better hurry because they are running specials right now through 3/31/16. This dealership put an end to my car shopping haggles with every other dealership, they even beat BMW as I was about to sign off on a new BMW X1 and can't be any happier than my new LR Discovery, You guys were the best.
Very Smooth a nd Reliable Vehicle I every Driving
by Miss Koko from Chicago
February 6, 2018
It Great nice Vehicle and Reliable Smooth Drive I really like the Leather Seating and interior and it a great Vehicle for High way driving
I have bought a 1/2 of a dozen cars via Cars.com over the past 5 years. I have never worked with a nicer, more professional Dealership than this one. The car was in even better condition then the photos. The Dealership was beautiful. The Sales person (Matt) and everyone there were extremely professional and knowledgeable. I highly recommend this establishment to anyone! Thank you!
The knowledge and expertise we always get from our service advisor Bob Youkers goes over and beyond. We always know with our automotive needs were in goods hands with LBSmith
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I liked that I was able to get an appointment for an inspection on short notice as I had forgotten all about it. I also appreciated the reminder postcard that the dealership sent me. The wash before releasing the car was also a nice touch.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
THIS CAR MEET MY NEEDS, VERY COMFORTABLE, SMOOTH RIDE,
INCREDIBLE EXTERIOR AND INTERIOR DESIGN.
BIG ENOUGH FOR 3 PEOPLE SITTING IN THE BACK SIT.
I ALSO LOVE PANORAMIC ROOF.
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