Initial sales contact was within a half a day. Treated with respect and honesty. very cool the way they emailed a slideshow of the dealership and car I was interested in.
Follow up was just enough without being overwhelming.
Unfortunately they sold the car I was interested in. I will continue to keep my eye on this dealer for a car. Again, treated with professionalism and courtesy throughout the experience.
My son and I visited this dealership as my lease on a Mercedes 300 was up. We were very impressed with Jeremiah,s professional, mannerly and low key approach to our needs.. My first visit with Eric Rodes was very helpful. I plan to return at a later date.
Went to Greenwich,to check out the Alfa Romeo 4C spyder,met with Dennis White in sales.He was very knowledgeable about the car,he answered all my questions and,worked with me on the quote,I left a deposit and picked up the the next day,I am now enjoying the car to the fullest!!!
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
I got to say this place rocks, super friendly staff, very knowledgeable and helpful.
The buying process was easy and fast and Leo is amazing and super friendly.
I will get purchasing my next car from them.
BTW, the most amazing collection of luxury cars in one place I have ever seen.
I took in a Porsche that the Porsche dealer was doing a terrible job on a minor service request, and Joaquin at Aston Martin Service fixed my problem right away. The service department at this dealership is excellent.
The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
Shopping for a Certified Pre-Owned GT Coupe I came in contact with almost all the dealers in California during the process. Beverly Hills Bentley was wonderful to work with and was much quicker to respond than any of the others. They wanted my business. I made contact initially with someone over the phone who then provided me all the information I needed. I asked a ton of questions and she answered all of them. She found a car that met my needs in their inventory. FYI, this dealership has more cars than any of the other dealers. I came in, loved the car and was driving home an hour later. Their finance department was great and shopped hard to find me the best rate. I was pleasantly surprised at the price we worked out for the car, they gave me a great deal. The entire experience was excellent. They sell a lot of Bentleys here and its no surprise, very easy to work with and very professional. I'll be back for sure
Wife and I were shopping for a new family vehicle since we already had an SUV and a convertible Jag. We found a newly listed Mercedes Benz Brabus Edition S550 advertised at EuroCar. I called on early on Saturday morning and my call was answered by Christian Beyer. Being in the automotive racing industry for over 40 years I was expecting the normal "salesmanship b/s" especially when purchasing a used vehicle. To my surprise I was greeted with total professionalism and factual information. One sales pitch he gave was true, they had received many calls that morning on the car with several individuals saying they were on their way to buy the car. Christian said if I really wanted the car would I provide some form of deposit to protect my position since it would take 11/2 hr to drive to the facilities. I did as requested. Upon arrival the Brabus was parked out front looking like it just came off the showroom floor.....beautiful. My wife fell in love. Upon entering the agency several sales personal were arguing over the car for each had 'deals' working. Christian graciously led us into his office and we signed papers immediately. Afterwards he painstakingly showed my wife and I every aspect of the vehicle, test drove and again went over several facts for my wife. I'm 70 and have purchased many exotic cars in my life of all makes and models, been to way too many dealerships and have endured every sales pitch there is and more. At EuroCar, all we received was professionalism and respect. From the initial greeting to the finance department and back to receiving our keys to the most beautiful Brabus we ever had, Christian and members treated us with utmost professionalism. This is how dealerships should act.. EuroCar really impressed my wife who hates car dealerships like going to the dentist, instead it was like going shopping with an American Express Black card, all fun! I highly recommend EuroCar and Christian if you ever want an exotic car or a high caliber family car, EuroCar has it and most importantly they have professionals like Christian who understand the cars, the buyers and the finance. Beautiful showroom as well... Big Toys!!!!!
I am what you call a car guy. I have personally purchased more than twenty cars from Metrolina and each and every purchase is like my first. Excellent customer service each and every time. They are all honest and fully disclose everything in order to make me feel comfortable with every purchase. The personal touch they give you makes a “regular guy” like me feel like a VIP. The service department is top notch they can fix everything and the customer service there is just as good. They make me feel like family. Don’t waste your time going anywhere else just go to Metrolina and enjoy the experience!!! It’s so worth it.
Very good theycalled back next day . The car was already sold however. They said they call me if they got one like that was like the one I wanted
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