Columbia's best Service department
November 6, 2018
After searching on Cars.com I found and bought my new Mazda from Joe Machens which is how I got introduced to their service department. I've long been told that for service you are better off avoiding the dealership and sticking to the other shops. Boy that is completely untrue!! I get all my regular oil changes, and I've even had body work done on my car door after a run in with my garage door (pretty embarrassing) at their service department and collision center, I even bought my tires there when they were due to be replaced. Dave, Michelle and everyone in service gives everybody the royal treatment. Loaner vehicles for FREE for longer repairs, shuttle service if you need to get back to work, free wifi and Diet Cokes if you wait in their lounge which I love! Competitive pricing, and certified techs that stand behind their work and guarantee it and that gives me peace of mind I just can't get at a big box store. I am a young woman and I really appreciate having an HONEST and trustworthy mechanic who treats me with respect and like a friend. No matter what I'm driving I plan to continue coming here for service. They are seriously the best!