Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
by JonathanPruitt from Dallas, TX
June 25, 2018
This car has a lavish exterior as the Release Series 10.0, but if you don't like manual this will be a pain, and the suspension will have you feeling every tiny bump on the road.
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
Best car I have owned!
by lynneblaylock89 from Belmont, Ms
January 8, 2019
I love my car the only thing its missing is an armrest for the center console! But it has excellent gas mileage! Stylish little car!!
I contacted Joe Machens through Cars.com inquiring about a used vehicle. I told them I lived 2hrs away. They said they would work with me as much as possible. I had a trade in vehicle too. All they asked for were pictures of the car and the VIN and they gave me a trade-in offer. The deal was worked out to it's fullest extent. However, the timing wasn't good enough. I decided to wait a few months for taxes to come back. The amount of help they provided and the professionalism exuded has been the best I have seen in my life so far. I will return to this dealership when the time is right.
Great car for commute
by Sbiffle from Woodward, ok
November 28, 2018
Great gas, fun to drive. I wish the seats were a little more comfy but that's it. I like the infotainment system and the app for mileage.
Not only does our dealer service all our cars, they give us good prices on tires. You may find them a bit cheaper somewhere else, but not with the back up help our dealer gives us over the life of the tires.
Very reliable car
by Whitney1116 from Nashville, TN
May 26, 2018
This car me lets all of my needs and is very fun to drive! The gas mileage is great! I love the blue tooth also.
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