Used Subaru Ascent for Sale in Rochester, NY

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

I had an issue with my easy exit feature not working recently; the Service department took the extra time and came up with a solution, restoring all my lost features (Enhanced Convenience Package). I’m now able to get in and out of my new car without further hardship to me being handicapped. I came from another dealership who failed to assist and have now found a new home for my remaining service for my two vehicles.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

Van Bortel is AMAZING. I bought a used 2015 Subaru WRX STI Limited from Garber Honda, . Within the first month, there was a crack in my short block from normal driving. Van Bortel covered my entire repair under warranty, and I paid to have my clutch plate replaced because it was extremely worn by the previous owner. Throughout the entire process, Marnie was in regular contact and strove to keep me in the loop and assured. My experience was so wonderful, I have ONLY taken my car to Van Bortel ever since then. I drive out of my way just to give these guys my business. They always have me covered with rental vehicles and an exceptionally knowledgeable, courteous, and downright professional staff. They always perform a complimentary multi point inspection. Recently, one of my engine sensors (cam solenoid) blew and my check engine light came on. Van Bortel set me up with a rental on short notice and Gary performed the entire repair under warranty AT NO COST. That is incredible! This isn't even to mention Van Bortel's other dealerships like their Corvette dealership where I went to test drive a Corvette. Unlike the rude and boisterous salespeople I met at places like Cortese, and various other dealerships looking for my next summer car, Van Bortel Corvette let me test drive the vehicle on my own and was incredibly respectful. When I'm getting my Corvette, I know where I'm going. If you're considering buying a Subaru or Corvette, don't hesitate to go Van Bortel. You won't regret it!

My wife was in the market for a new vehicle and so we had stopped at a few dealerships in the Syracuse area which is only 40 minutes from home. She had her mind set on a certain make and I on a Subaru as I had read numerous articles on both vehicles. After convincing her to at least look at the Subaru Forester we stopped by the local Subaru dealer and she fell in love with it. After the usual test drive with the salesman there explaining all the fancy features of the car we went back and talked trade in value, any sale prices and rock bottom price of the car. Of course the Salesman had to excuse himself to talk to his manager, and the typical waiting period, etc. We left there not quite satisfied with the whole process, it is only 40 minutes from home when service is needed. Our neighbors suggest we try VanBortel in Victor, NY which is 1 hour and 30 minutes from home. Well to make a long stor short we dealt with Vince Bovenzi and walked out of there with a new vehicle at a significance savings. The VanBortel salepeople were very courteous, there was no pressure, we test drove the vehicle without the dealer who said to "take it for a drive and have fun". we sat and talked new car price and trade in price and walked away very satisfied with the whole experience. So if I'm willing to drive 1-1/2 hours from home to by a vehicle then that must say something for VanBortel. Also dealt with Kevin Hunt who processed the final paper work when picking up tje new vehicle and Jake who was an absolute riot to talk to as he went over the eletronics and how everything worked. I would definetly recommend VanBortels to friends and relatives and will continue to do business there in the future.