bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great service Very Helpful Always a Good Experienc
by William from Orlando
January 6, 2018
Very Good experience All Aound nice cars and Good customer service is a Good Carlot Nice team of Salesman and Nice inventory.i apprecciate the Honesty and Dedication to making your customers Happy!! Fl
The best car buying experience a woman could ask for. Each person has an important role there, even the guy that cleans the cars. I love that no one is left out. But the most important part is the owner is a car genius. He knows eveything there is to know about cars. Im blessed, I'm a Happy satisfied customer !!¿¿¿
I negotiated a new car lease within the last week. I really had to go back and forth on the final numbers with one sales staff member and one Management member. Like all dealerships, they start out with high numbers and if you are lucky, the numbers come down in your favor. I told my salesperson that my new car has to have the "exact" same options as my old car, I was told that the car I agreed to lease was just that. It isn't, actually!!! Yes, there are some features on the new one that the old one did not have on it. However, two important things I specifically were told by my salesman are not on the new car. I did not ask about them specifically, but he told me they were on the car. They are the R.A.B. and the Harmon Kardon radio. This was told to me while were were in his office.
From the moment I walked in it was a nice relaxed atmosphere. No high pressure sales, just nice people trying to get you into the car you want. They work with you as best as they can and we???re very friendly. I would highly reccomend them! Kerwin was awesome.
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